{"id":1059,"date":"2026-05-28T06:54:27","date_gmt":"2026-05-28T06:54:27","guid":{"rendered":"https:\/\/knowledge-base.canapii.com\/?post_type=docs&#038;p=1059"},"modified":"2026-05-28T06:55:02","modified_gmt":"2026-05-28T06:55:02","password":"","slug":"does-canapii-offer-24-7-customer-support","status":"publish","type":"docs","link":"https:\/\/knowledge-base.canapii.com\/index.php\/docs\/does-canapii-offer-24-7-customer-support\/","title":{"rendered":"Does Canapii offer 24\/7 customer support?"},"content":{"rendered":"\n<div id=\"section-g-w1n2wzz\" class=\"wp-block-gutentor-e1 section-g-w1n2wzz gutentor-element gutentor-element-advanced-text\"><div class=\"gutentor-text-wrap\"><p class=\"gutentor-text\"><strong>Yes<\/strong>. <strong>Canapii<\/strong> is the only event management platform that provides genuine 24\/7 human customer support as standard, regardless of event size, location or time zone. Our global team spans the UK, Singapore, Philippines, Italy and Canada, meaning there is always a real person available to help. Not a chatbot, not a ticketing queue. A real human, every time.<\/p><\/div><\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Yes. Canapii is the only event management platform that provides genuine 24\/7 human customer support as standard, regardless of event size, location or time zone. Our global team spans the UK, Singapore, Philippines, Italy and Canada, meaning there is always a real person available to help. Not a chatbot, not a ticketing queue. A real [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"_crdt_document":"{\"document\":\"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