{"id":1134,"date":"2026-05-28T07:50:22","date_gmt":"2026-05-28T07:50:22","guid":{"rendered":"https:\/\/knowledge-base.canapii.com\/?post_type=docs&#038;p=1134"},"modified":"2026-05-28T07:50:23","modified_gmt":"2026-05-28T07:50:23","password":"","slug":"does-canapii-provide-onboarding-support","status":"publish","type":"docs","link":"https:\/\/knowledge-base.canapii.com\/index.php\/docs\/does-canapii-provide-onboarding-support\/","title":{"rendered":"Does Canapii provide onboarding support?"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><strong>Yes<\/strong>. Every <strong>Canapii<\/strong> client receives onboarding support from a dedicated account manager, alongside access to help guides and the 24\/7 support team. Canapii&#8217;s approach is hands-on. The team works alongside organisers, not just behind a ticketing system.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Yes. Every Canapii client receives onboarding support from a dedicated account manager, alongside access to help guides and the 24\/7 support team. Canapii&#8217;s approach is hands-on. The team works alongside organisers, not just behind a ticketing system.<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"_crdt_document":"{\"document\":\"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\",\"updateId\":507159300}","footnotes":""},"doc_category":[21,68],"doc_tag":[],"class_list":["post-1134","docs","type-docs","status-publish","hentry","doc_category-faqs","doc_category-getting-started-faqs"],"year_month":"2026-06","word_count":36,"total_views":0,"reactions":{"happy":0,"normal":0,"sad":0},"author_info":{"name":"Canapii","author_nicename":"Canapii","author_url":"https:\/\/knowledge-base.canapii.com\/index.php\/author\/administrator\/"},"doc_category_info":[{"term_name":"FAQs","term_url":"https:\/\/knowledge-base.canapii.com\/index.php\/docs-category\/faqs\/"},{"term_name":"Getting started","term_url":"https:\/\/knowledge-base.canapii.com\/index.php\/docs-category\/getting-started-faqs\/"}],"doc_tag_info":[],"knowledge_base_info":[],"knowledge_base_slug":[],"_links":{"self":[{"href":"https:\/\/knowledge-base.canapii.com\/index.php\/wp-json\/wp\/v2\/docs\/1134","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/knowledge-base.canapii.com\/index.php\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/knowledge-base.canapii.com\/index.php\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/knowledge-base.canapii.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/knowledge-base.canapii.com\/index.php\/wp-json\/wp\/v2\/comments?post=1134"}],"version-history":[{"count":1,"href":"https:\/\/knowledge-base.canapii.com\/index.php\/wp-json\/wp\/v2\/docs\/1134\/revisions"}],"predecessor-version":[{"id":1136,"href":"https:\/\/knowledge-base.canapii.com\/index.php\/wp-json\/wp\/v2\/docs\/1134\/revisions\/1136"}],"wp:attachment":[{"href":"https:\/\/knowledge-base.canapii.com\/index.php\/wp-json\/wp\/v2\/media?parent=1134"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/knowledge-base.canapii.com\/index.php\/wp-json\/wp\/v2\/doc_category?post=1134"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/knowledge-base.canapii.com\/index.php\/wp-json\/wp\/v2\/doc_tag?post=1134"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}