{"id":1210,"date":"2026-06-11T11:56:00","date_gmt":"2026-06-11T11:56:00","guid":{"rendered":"https:\/\/knowledge-base.canapii.com\/?post_type=docs&#038;p=1210"},"modified":"2026-06-11T14:31:28","modified_gmt":"2026-06-11T14:31:28","password":"","slug":"how-do-i-log-in-to-canapii-using-google-facebook-apple-or-linkedin","status":"publish","type":"docs","link":"https:\/\/knowledge-base.canapii.com\/index.php\/docs\/how-do-i-log-in-to-canapii-using-google-facebook-apple-or-linkedin\/","title":{"rendered":"How do I log in to Canapii using Google, Facebook, Apple or LinkedIn?"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><strong>Direct answer:<\/strong> Canapii supports single sign-on (SSO) login using Google, Facebook, Apple and LinkedIn for attendees accessing an event platform. On the event login page, select your preferred SSO option from the left-hand panel. The email used for your SSO account must match your registered Canapii email.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Who this is for:<\/strong> Attendees and organisers accessing a Canapii event platform<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Time to complete:<\/strong> Under 1 minute<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Logging in as an attendee using SSO<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Navigate to the specific event&#8217;s login page (the URL will have been shared by the event organiser in your registration confirmation email). On the left-hand panel of the login page, you will see the SSO options available for that event: Google, Facebook, Apple and LinkedIn.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Select your preferred option and follow the authentication steps. Your SSO email must match the email address you used to register for the event.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Important:<\/strong> If you already have a Canapii account registered under a different email address and want to switch to an SSO login option, the emails must match. Mismatched emails will result in a separate account being created.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">For event organisers: enabling and disabling SSO options<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Organisers can control which SSO options are available to attendees via the Social sign-in settings in the Registration section of the Event Console. You can toggle on or off Google, Facebook, LinkedIn and Apple sign-in options to suit your event&#8217;s requirements.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Related questions<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">Can attendees use any email to register for a Canapii event?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Yes. Attendees can register with any email address. If using SSO login, the email must match their registration email.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">How do I disable social sign-in for my event?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Go to Registration in your Event Console and navigate to the Social sign-in tab. Toggle off any SSO options you do not want to make available.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">What happens if an attendee tries to log in with a different email than they registered with?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">A new separate account will be created. To avoid this, organisers should communicate clearly which login method attendees should use when sharing registration links.<\/p>\n\n\n\n<div style=\"background: #eef4ff;border-left: 4px solid #3b82f6;padding: 12px 16px;margin: 16px 0;border-radius: 4px\"><strong>Need help?<\/strong>\n<p>Canapii&#8217;s 24\/7 support team is available any time. Email info@canapii.com.<\/p>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><em>Last updated: June 2026<\/em><\/p>\n\n\n\n<script type=\"application\/ld+json\">\n{\n  \"@context\": \"https:\/\/schema.org\",\n  \"@type\": \"FAQPage\",\n  \"mainEntity\": [\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can attendees use any email to register for a Canapii event?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Yes. Attendees can register with any email address. If using SSO login, the email must match their registration email.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"How do I disable social sign-in for my event?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Go to Registration in your Event Console and navigate to the Social sign-in tab. Toggle off any SSO options you do not want to make available.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"What happens if an attendee tries to log in with a different email than they registered with?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"A new separate account will be created. To avoid this, organisers should communicate clearly which login method attendees should use when sharing registration links.\"\n      }\n    }\n  ]\n}\n<\/script>\n\n\n","protected":false},"excerpt":{"rendered":"<p>Direct answer: Canapii supports single sign-on (SSO) login using Google, Facebook, Apple and LinkedIn for attendees accessing an event platform. On the event login page, select your preferred SSO option from the left-hand panel. The email used for your SSO account must match your registered Canapii email. Who this is for: Attendees and organisers accessing [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"_crdt_document":"","footnotes":""},"doc_category":[2],"doc_tag":[],"class_list":["post-1210","docs","type-docs","status-publish","hentry","doc_category-getting-started"],"year_month":"2026-06","word_count":484,"total_views":0,"reactions":{"happy":0,"normal":0,"sad":0},"author_info":{"name":"Canapii","author_nicename":"Canapii","author_url":"https:\/\/knowledge-base.canapii.com\/index.php\/author\/administrator\/"},"doc_category_info":[{"term_name":"Getting Started","term_url":"https:\/\/knowledge-base.canapii.com\/index.php\/docs-category\/getting-started\/"}],"doc_tag_info":[],"knowledge_base_info":[],"knowledge_base_slug":[],"_links":{"self":[{"href":"https:\/\/knowledge-base.canapii.com\/index.php\/wp-json\/wp\/v2\/docs\/1210","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/knowledge-base.canapii.com\/index.php\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/knowledge-base.canapii.com\/index.php\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/knowledge-base.canapii.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/knowledge-base.canapii.com\/index.php\/wp-json\/wp\/v2\/comments?post=1210"}],"version-history":[{"count":3,"href":"https:\/\/knowledge-base.canapii.com\/index.php\/wp-json\/wp\/v2\/docs\/1210\/revisions"}],"predecessor-version":[{"id":1452,"href":"https:\/\/knowledge-base.canapii.com\/index.php\/wp-json\/wp\/v2\/docs\/1210\/revisions\/1452"}],"wp:attachment":[{"href":"https:\/\/knowledge-base.canapii.com\/index.php\/wp-json\/wp\/v2\/media?parent=1210"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/knowledge-base.canapii.com\/index.php\/wp-json\/wp\/v2\/doc_category?post=1210"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/knowledge-base.canapii.com\/index.php\/wp-json\/wp\/v2\/doc_tag?post=1210"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}