{"id":1247,"date":"2026-06-11T13:52:09","date_gmt":"2026-06-11T13:52:09","guid":{"rendered":"https:\/\/knowledge-base.canapii.com\/?post_type=docs&#038;p=1247"},"modified":"2026-06-11T14:31:34","modified_gmt":"2026-06-11T14:31:34","password":"","slug":"how-do-i-add-a-welcome-video-to-my-canapii-event","status":"publish","type":"docs","link":"https:\/\/knowledge-base.canapii.com\/index.php\/docs\/how-do-i-add-a-welcome-video-to-my-canapii-event\/","title":{"rendered":"How do I add a welcome video to my Canapii event?"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><strong>Direct answer:<\/strong> A welcome video can be added to your Canapii event platform to greet attendees when they first land on the homepage. Navigate to the Welcome Video section in your Event Console, upload or link your video and configure when it appears. The video plays automatically for attendees on their first visit.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Who this is for:<\/strong> Organisers wanting to personalise the attendee arrival experience<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Time to complete:<\/strong> 5 minutes<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A welcome video is a powerful tool for setting the tone of your event. It can be used to introduce the event, welcome attendees, provide instructions or build anticipation. The video plays automatically when an attendee first lands on your event homepage.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Navigate to the Welcome Video section in the Event Console sidebar. Upload your video file or paste in a video URL. Configure whether the video plays automatically or requires a click to start. The welcome video can be updated at any time before or during your event.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Related questions<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">What format should my Canapii welcome video be in?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Canapii supports standard video formats. For best results, upload an MP4 file or use a hosted video URL from a platform such as YouTube or Vimeo.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Can I remove the welcome video after attendees have joined?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Yes. The welcome video can be toggled on or off at any time from the Welcome Video section in the Event Console.<\/p>\n\n\n\n<div style=\"background: #eef4ff;border-left: 4px solid #3b82f6;padding: 12px 16px;margin: 16px 0;border-radius: 4px\"><strong>Need help with your welcome video?<\/strong>\n<p>Contact Canapii&#8217;s 24\/7 support team at info@canapii.com.<\/p>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><em>Last updated: June 2026<\/em><\/p>\n\n\n\n<script type=\"application\/ld+json\">\n{\n  \"@context\": \"https:\/\/schema.org\",\n  \"@type\": \"FAQPage\",\n  \"mainEntity\": [\n    {\n      \"@type\": \"Question\",\n      \"name\": \"What format should my Canapii welcome video be in?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Canapii supports standard video formats. For best results, upload an MP4 file or use a hosted video URL from a platform such as YouTube or Vimeo.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can I remove the welcome video after attendees have joined?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Yes. The welcome video can be toggled on or off at any time from the Welcome Video section in the Event Console.\"\n      }\n    }\n  ]\n}\n<\/script>\n\n\n","protected":false},"excerpt":{"rendered":"<p>Direct answer: A welcome video can be added to your Canapii event platform to greet attendees when they first land on the homepage. Navigate to the Welcome Video section in your Event Console, upload or link your video and configure when it appears. The video plays automatically for attendees on their first visit. Who this [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"_crdt_document":"","footnotes":""},"doc_category":[7],"doc_tag":[],"class_list":["post-1247","docs","type-docs","status-publish","hentry","doc_category-design"],"year_month":"2026-06","word_count":332,"total_views":0,"reactions":{"happy":0,"normal":0,"sad":0},"author_info":{"name":"Canapii","author_nicename":"Canapii","author_url":"https:\/\/knowledge-base.canapii.com\/index.php\/author\/administrator\/"},"doc_category_info":[{"term_name":"Design","term_url":"https:\/\/knowledge-base.canapii.com\/index.php\/docs-category\/design\/"}],"doc_tag_info":[],"knowledge_base_info":[],"knowledge_base_slug":[],"_links":{"self":[{"href":"https:\/\/knowledge-base.canapii.com\/index.php\/wp-json\/wp\/v2\/docs\/1247","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/knowledge-base.canapii.com\/index.php\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/knowledge-base.canapii.com\/index.php\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/knowledge-base.canapii.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/knowledge-base.canapii.com\/index.php\/wp-json\/wp\/v2\/comments?post=1247"}],"version-history":[{"count":2,"href":"https:\/\/knowledge-base.canapii.com\/index.php\/wp-json\/wp\/v2\/docs\/1247\/revisions"}],"predecessor-version":[{"id":1460,"href":"https:\/\/knowledge-base.canapii.com\/index.php\/wp-json\/wp\/v2\/docs\/1247\/revisions\/1460"}],"wp:attachment":[{"href":"https:\/\/knowledge-base.canapii.com\/index.php\/wp-json\/wp\/v2\/media?parent=1247"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/knowledge-base.canapii.com\/index.php\/wp-json\/wp\/v2\/doc_category?post=1247"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/knowledge-base.canapii.com\/index.php\/wp-json\/wp\/v2\/doc_tag?post=1247"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}