{"id":1251,"date":"2026-06-11T13:52:10","date_gmt":"2026-06-11T13:52:10","guid":{"rendered":"https:\/\/knowledge-base.canapii.com\/?post_type=docs&#038;p=1251"},"modified":"2026-06-11T14:31:38","modified_gmt":"2026-06-11T14:31:38","password":"","slug":"what-are-attendee-types-on-canapii-and-how-do-i-use-them","status":"publish","type":"docs","link":"https:\/\/knowledge-base.canapii.com\/index.php\/docs\/what-are-attendee-types-on-canapii-and-how-do-i-use-them\/","title":{"rendered":"What are attendee types on Canapii and how do I use them?"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><strong>Direct answer:<\/strong> Attendee types on Canapii are audience segments that define the personalised experience each group of attendees receives. They control which sessions, sponsors, networking options and platform pages each attendee can access. Attendee types are created in the Registration section and assigned to tickets or selected by attendees during registration.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Who this is for:<\/strong> Event organisers delivering personalised multi-track experiences<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Time to complete:<\/strong> 5\u201310 minutes per attendee type<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Navigate to Registration in the Event Console and scroll to the Attendee Types section. Select Create attendee type and configure the following:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n\n<li><strong>Name:<\/strong> Give the attendee type a clear internal label such as VIP, delegate, speaker or sponsor.<\/li>\n\n\n<li><strong>Appear in registration:<\/strong> Toggle this on if you want attendees to choose their own type during registration.<\/li>\n\n\n<li><strong>Visibility:<\/strong> Control which platform content is visible to this attendee type.<\/li>\n\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Attendee types power the personalisation engine across Canapii. They can be used to show or hide sessions, restrict networking, segment sponsor visibility and deliver targeted notifications.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Related questions<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">What is the difference between tickets and attendee types on Canapii?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Tickets define how an attendee registers and whether they pay. Attendee types define what they experience once inside the platform. A single ticket can be linked to one attendee type, or attendees can self-select their type during registration.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Can I change an attendee&#8217;s type after they have registered?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Yes. Attendee types can be updated from the individual attendee profile in the Attendees section of the Event Console.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Can I show different sessions to different attendee types on Canapii?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Yes. Session visibility can be targeted to specific attendee types, creating personalised multi-track event experiences.<\/p>\n\n\n\n<div style=\"background: #eef4ff;border-left: 4px solid #3b82f6;padding: 12px 16px;margin: 16px 0;border-radius: 4px\"><strong>Need help with attendee types?<\/strong>\n<p>Canapii&#8217;s 24\/7 support team is available any time. Email info@canapii.com.<\/p>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><em>Last updated: June 2026<\/em><\/p>\n\n\n\n<script type=\"application\/ld+json\">\n{\n  \"@context\": \"https:\/\/schema.org\",\n  \"@type\": \"FAQPage\",\n  \"mainEntity\": [\n    {\n      \"@type\": \"Question\",\n      \"name\": \"What is the difference between tickets and attendee types on Canapii?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Tickets define how an attendee registers and whether they pay. Attendee types define what they experience once inside the platform. A single ticket can be linked to one attendee type, or attendees can self-select their type during registration.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can I change an attendee's type after they have registered?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Yes. Attendee types can be updated from the individual attendee profile in the Attendees section of the Event Console.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can I show different sessions to different attendee types on Canapii?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Yes. Session visibility can be targeted to specific attendee types, creating personalised multi-track event experiences.\"\n      }\n    }\n  ]\n}\n<\/script>\n\n\n","protected":false},"excerpt":{"rendered":"<p>Direct answer: Attendee types on Canapii are audience segments that define the personalised experience each group of attendees receives. They control which sessions, sponsors, networking options and platform pages each attendee can access. Attendee types are created in the Registration section and assigned to tickets or selected by attendees during registration. Who this is for: [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"_crdt_document":"","footnotes":""},"doc_category":[8],"doc_tag":[],"class_list":["post-1251","docs","type-docs","status-publish","hentry","doc_category-people"],"year_month":"2026-06","word_count":417,"total_views":0,"reactions":{"happy":0,"normal":0,"sad":0},"author_info":{"name":"Canapii","author_nicename":"Canapii","author_url":"https:\/\/knowledge-base.canapii.com\/index.php\/author\/administrator\/"},"doc_category_info":[{"term_name":"People","term_url":"https:\/\/knowledge-base.canapii.com\/index.php\/docs-category\/people\/"}],"doc_tag_info":[],"knowledge_base_info":[],"knowledge_base_slug":[],"_links":{"self":[{"href":"https:\/\/knowledge-base.canapii.com\/index.php\/wp-json\/wp\/v2\/docs\/1251","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/knowledge-base.canapii.com\/index.php\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/knowledge-base.canapii.com\/index.php\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/knowledge-base.canapii.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/knowledge-base.canapii.com\/index.php\/wp-json\/wp\/v2\/comments?post=1251"}],"version-history":[{"count":2,"href":"https:\/\/knowledge-base.canapii.com\/index.php\/wp-json\/wp\/v2\/docs\/1251\/revisions"}],"predecessor-version":[{"id":1464,"href":"https:\/\/knowledge-base.canapii.com\/index.php\/wp-json\/wp\/v2\/docs\/1251\/revisions\/1464"}],"wp:attachment":[{"href":"https:\/\/knowledge-base.canapii.com\/index.php\/wp-json\/wp\/v2\/media?parent=1251"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/knowledge-base.canapii.com\/index.php\/wp-json\/wp\/v2\/doc_category?post=1251"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/knowledge-base.canapii.com\/index.php\/wp-json\/wp\/v2\/doc_tag?post=1251"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}