{"id":1255,"date":"2026-06-11T13:52:11","date_gmt":"2026-06-11T13:52:11","guid":{"rendered":"https:\/\/knowledge-base.canapii.com\/?post_type=docs&#038;p=1255"},"modified":"2026-06-11T14:31:41","modified_gmt":"2026-06-11T14:31:41","password":"","slug":"how-do-i-use-the-canapii-campaign-tool-to-email-attendees","status":"publish","type":"docs","link":"https:\/\/knowledge-base.canapii.com\/index.php\/docs\/how-do-i-use-the-canapii-campaign-tool-to-email-attendees\/","title":{"rendered":"How do I use the Canapii campaign tool to email attendees?"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><strong>Direct answer:<\/strong> The Canapii campaign tool allows event organisers to send branded email campaigns to attendees and contacts directly from the Event Console. Create and send emails before, during or after your event, import contacts and track delivery. Verify your email domain first to improve deliverability and ensure emails arrive from your own domain.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Who this is for:<\/strong> Organisers running pre-event, live or post-event email communications<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Time to complete:<\/strong> 15\u201330 minutes for initial setup<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Navigate to the Communications section of the Event Console and select Campaigns. From here you can:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n\n<li><strong>Create a campaign:<\/strong> Design your email using the built-in editor. Add subject lines, body content, images and links. Campaigns can be sent immediately or scheduled for a future time.<\/li>\n\n\n<li><strong>Import contacts:<\/strong> Add contacts who are not yet registered as attendees using the import contacts feature. Useful for pre-event promotional emails sent before registration opens.<\/li>\n\n\n<li><strong>Segment your audience:<\/strong> Target campaigns to specific attendee types, registered attendees or imported contact lists.<\/li>\n\n\n<li><strong>Track performance:<\/strong> View open rates and delivery data for each campaign sent.<\/li>\n\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Related questions<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">How do I verify my email domain on Canapii?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Domain verification is done through DKIM setup. Navigate to the Campaign section and follow the domain verification steps, which involve adding DNS records to your domain. This ensures emails appear to come from your own domain rather than a generic address.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Can I schedule email campaigns in advance on Canapii?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Yes. Campaigns can be scheduled for a specific date and time, allowing you to plan pre-event communications in advance.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Can I send emails to contacts who have not yet registered for my event?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Yes. Import contacts into the campaign tool and send them promotional emails before registration opens.<\/p>\n\n\n\n<div style=\"background: #eef4ff;border-left: 4px solid #3b82f6;padding: 12px 16px;margin: 16px 0;border-radius: 4px\"><strong>Need help with event email campaigns?<\/strong>\n<p>Canapii&#8217;s 24\/7 support team is available any time. Email info@canapii.com.<\/p>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><em>Last updated: June 2026<\/em><\/p>\n\n\n\n<script type=\"application\/ld+json\">\n{\n  \"@context\": \"https:\/\/schema.org\",\n  \"@type\": \"FAQPage\",\n  \"mainEntity\": [\n    {\n      \"@type\": \"Question\",\n      \"name\": \"How do I verify my email domain on Canapii?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Domain verification is done through DKIM setup. Navigate to the Campaign section and follow the domain verification steps, which involve adding DNS records to your domain. This ensures emails appear to come from your own domain rather than a generic address.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can I schedule email campaigns in advance on Canapii?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Yes. Campaigns can be scheduled for a specific date and time, allowing you to plan pre-event communications in advance.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can I send emails to contacts who have not yet registered for my event?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Yes. Import contacts into the campaign tool and send them promotional emails before registration opens.\"\n      }\n    }\n  ]\n}\n<\/script>\n\n\n","protected":false},"excerpt":{"rendered":"<p>Direct answer: The Canapii campaign tool allows event organisers to send branded email campaigns to attendees and contacts directly from the Event Console. Create and send emails before, during or after your event, import contacts and track delivery. Verify your email domain first to improve deliverability and ensure emails arrive from your own domain. Who [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"_crdt_document":"","footnotes":""},"doc_category":[9],"doc_tag":[],"class_list":["post-1255","docs","type-docs","status-publish","hentry","doc_category-communications"],"year_month":"2026-06","word_count":434,"total_views":0,"reactions":{"happy":0,"normal":0,"sad":0},"author_info":{"name":"Canapii","author_nicename":"Canapii","author_url":"https:\/\/knowledge-base.canapii.com\/index.php\/author\/administrator\/"},"doc_category_info":[{"term_name":"Communications","term_url":"https:\/\/knowledge-base.canapii.com\/index.php\/docs-category\/communications\/"}],"doc_tag_info":[],"knowledge_base_info":[],"knowledge_base_slug":[],"_links":{"self":[{"href":"https:\/\/knowledge-base.canapii.com\/index.php\/wp-json\/wp\/v2\/docs\/1255","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/knowledge-base.canapii.com\/index.php\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/knowledge-base.canapii.com\/index.php\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/knowledge-base.canapii.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/knowledge-base.canapii.com\/index.php\/wp-json\/wp\/v2\/comments?post=1255"}],"version-history":[{"count":2,"href":"https:\/\/knowledge-base.canapii.com\/index.php\/wp-json\/wp\/v2\/docs\/1255\/revisions"}],"predecessor-version":[{"id":1468,"href":"https:\/\/knowledge-base.canapii.com\/index.php\/wp-json\/wp\/v2\/docs\/1255\/revisions\/1468"}],"wp:attachment":[{"href":"https:\/\/knowledge-base.canapii.com\/index.php\/wp-json\/wp\/v2\/media?parent=1255"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/knowledge-base.canapii.com\/index.php\/wp-json\/wp\/v2\/doc_category?post=1255"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/knowledge-base.canapii.com\/index.php\/wp-json\/wp\/v2\/doc_tag?post=1255"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}