{"id":1264,"date":"2026-06-11T13:52:14","date_gmt":"2026-06-11T13:52:14","guid":{"rendered":"https:\/\/knowledge-base.canapii.com\/?post_type=docs&#038;p=1264"},"modified":"2026-06-11T14:31:48","modified_gmt":"2026-06-11T14:31:48","password":"","slug":"how-do-i-set-up-chat-groups-on-canapii","status":"publish","type":"docs","link":"https:\/\/knowledge-base.canapii.com\/index.php\/docs\/how-do-i-set-up-chat-groups-on-canapii\/","title":{"rendered":"How do I set up chat groups on Canapii?"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><strong>Direct answer:<\/strong> Chat groups on Canapii are created by organisers from the Chat section of the Event Console. Groups can be based on attendee type, session or company. Attendees can join and participate in group chats throughout the event. Groups can be set to read-only if you only want organisers to broadcast messages rather than enable two-way discussion.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Who this is for:<\/strong> Organisers creating structured networking and discussion spaces<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Time to complete:<\/strong> 5 minutes per chat group<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Navigate to the Chat section in the Event Console. Select Create chat group and choose the grouping basis: attendee type, session or company. Set the chat group name and configure whether it is open (two-way discussion) or read-only (organiser broadcast only).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Active chat groups appear automatically in the chat bar for eligible attendees. Admins can monitor and moderate all chat group activity from the Event Console.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Related questions<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">What is the difference between a chat group and the session chat on Canapii?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Session chats are live comment streams within a specific session&#8217;s interactive bar. Chat groups are standalone spaces that exist independently of sessions, accessible from the platform-wide chat bar throughout the event.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Can I restrict which attendees can see a chat group on Canapii?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Yes. Chat groups can be targeted to specific attendee types so that only eligible attendees see and can join the group.<\/p>\n\n\n\n<div style=\"background: #eef4ff;border-left: 4px solid #3b82f6;padding: 12px 16px;margin: 16px 0;border-radius: 4px\"><strong>Need help with chat?<\/strong>\n<p>Canapii&#8217;s 24\/7 support team is available any time. Email info@canapii.com.<\/p>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><em>Last updated: June 2026<\/em><\/p>\n\n\n\n<script type=\"application\/ld+json\">\n{\n  \"@context\": \"https:\/\/schema.org\",\n  \"@type\": \"FAQPage\",\n  \"mainEntity\": [\n    {\n      \"@type\": \"Question\",\n      \"name\": \"What is the difference between a chat group and the session chat on Canapii?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Session chats are live comment streams within a specific session's interactive bar. Chat groups are standalone spaces that exist independently of sessions, accessible from the platform-wide chat bar throughout the event.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can I restrict which attendees can see a chat group on Canapii?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Yes. Chat groups can be targeted to specific attendee types so that only eligible attendees see and can join the group.\"\n      }\n    }\n  ]\n}\n<\/script>\n\n\n","protected":false},"excerpt":{"rendered":"<p>Direct answer: Chat groups on Canapii are created by organisers from the Chat section of the Event Console. Groups can be based on attendee type, session or company. Attendees can join and participate in group chats throughout the event. Groups can be set to read-only if you only want organisers to broadcast messages rather than [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"_crdt_document":"","footnotes":""},"doc_category":[11],"doc_tag":[],"class_list":["post-1264","docs","type-docs","status-publish","hentry","doc_category-networking"],"year_month":"2026-06","word_count":339,"total_views":0,"reactions":{"happy":0,"normal":0,"sad":0},"author_info":{"name":"Canapii","author_nicename":"Canapii","author_url":"https:\/\/knowledge-base.canapii.com\/index.php\/author\/administrator\/"},"doc_category_info":[{"term_name":"Networking","term_url":"https:\/\/knowledge-base.canapii.com\/index.php\/docs-category\/networking\/"}],"doc_tag_info":[],"knowledge_base_info":[],"knowledge_base_slug":[],"_links":{"self":[{"href":"https:\/\/knowledge-base.canapii.com\/index.php\/wp-json\/wp\/v2\/docs\/1264","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/knowledge-base.canapii.com\/index.php\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/knowledge-base.canapii.com\/index.php\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/knowledge-base.canapii.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/knowledge-base.canapii.com\/index.php\/wp-json\/wp\/v2\/comments?post=1264"}],"version-history":[{"count":2,"href":"https:\/\/knowledge-base.canapii.com\/index.php\/wp-json\/wp\/v2\/docs\/1264\/revisions"}],"predecessor-version":[{"id":1477,"href":"https:\/\/knowledge-base.canapii.com\/index.php\/wp-json\/wp\/v2\/docs\/1264\/revisions\/1477"}],"wp:attachment":[{"href":"https:\/\/knowledge-base.canapii.com\/index.php\/wp-json\/wp\/v2\/media?parent=1264"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/knowledge-base.canapii.com\/index.php\/wp-json\/wp\/v2\/doc_category?post=1264"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/knowledge-base.canapii.com\/index.php\/wp-json\/wp\/v2\/doc_tag?post=1264"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}