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Where to find technical support pre, live & post event

Help is always just a click away!

Author photo  Geri G
  Last updated January 17 2022

Help is on the way! Use the options below to contact a member of our team:

Technical support chat

During live sessions, technical support requests are picked up by our team. As an attendee, you're able to send technical support requests using the interactive sidebar.

Note: The interactive sidebar will only be visible on the right hand of the session's screen if it has been enabled by the event organizers. 

FAQ page

The FAQ page not only has answers to the most frequently asked event-specific questions, but also contains a message box that will alert the Canapii support team and event organizers about the attendees' inquiries. 


At any point pre, during, or post-event you can contact our team at: help@canapii.com