Why am I unable to see sessions on the platform homepage?

There are a few reasons why an attendee may not be able to see a session on your platform

Author photo   Hugh M
  Last updated Jan 12 2022

Navigate to the individual session page in the console, and check these aspects: 

  • Make sure your event status is Visible rather than hidden.
  • Make sure the event is Public under the privacy section of the session's admin page.
  • Ensure that the session has been activated by scrolling to the bottom of the session's admin page and selecting Activate under Final step (don't worry, you can toggle this option on and off if you change your mind later).
  • Make sure the attendee's 'type' is allowed to view the session if dealing with different user journeys.