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      Canapii Support: Help and FAQ email

      Set where your Help and FAQ emails get sent!

      Author photo  Mitzi Ong
        Last updatedOctober 12 2022

      Help email 

      • If Canapii Support is enabled for non-professional events, all Help emails goes to help@canapii.com. 
      • If disabled, Help emails will be sent to Session admins under Session settings. 
      • If Session admins are empty, all Help emails will be sent to Event admins by default.

      FAQ email 

      • If Canapii Support is enabled for non-professional events, all FAQ emails goes to help@canapii.com. 
      • If disabled, FAQ emails will be sent to FAQ admins under FAQ settings. 
      • If FAQ admins are empty, all FAQ emails will be sent to Event admins by default.