Navigate to the 'FAQ' tab in the sidebar of your event Console.
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Hugh M
Last updated October 20, 2023 |
FAQs are a default menu item in your event platform. Canapii has added some generic FAQs to help users navigate their event experience. You can always add more, or remove the pre-existing ones, by selecting the create button. Sort the order in which they are displayed by using the up and down icons located to the right of each FAQ. A column for Target Attendees on the list can also help you manage your FAQS.
FAQ Admins
If you add an admin to your FAQs page, they’ll receive an email notification if any of your attendees have questions. This notification will allow them to respond to the attendees via chat or email. If there are no admins added, the questions will go to Canapii’s support team via email – response time may vary.
Tip: Organizers also have the ability to target FAQs to specific attendee types.