A welcome video is a great way to introduce your event, while providing attendees with a warm welcome! Check out this article to find out more.
 | Merci A Last updated March 17, 2025 |
It's super simple to upload a welcome video, simply follow these steps:
1. Within Design > General settings, select the Features and Networking tab and enable welcome video:
2. Now you'll see Welcome video highlighted within Design found on the left side menu.
Upon going into welcome video, simply select 'create' & upload your MP4 video content. To ensure that it's live on the platform select 'active'. Any welcome videos which aren't activated, won't be seen live on the front end.
It is important to note that this is a desktop only feature which will pop-up on the screen upon logging into the event page. Welcome videos will not show on the mobile app.
Note: You can upload multiple welcome videos & target them to attendee's based on the attributes collected upon registration. Just ensure that the videos are ordered in priority to play. Only one video will play at a time based on sorting priority and target attendees of the video.