How to upload an On-Demand video

Author photo  Hugh M
  Last updated February 4 2022

Navigate to the Sessions tab in your event Console sidebar and select the session you would like to edit. Scroll down and click on the Assets tab. 

Here you can Upload your video file, thumbnail, and chapter files.

Video file: you can upload the following video file formats in h.264 codec at a maximum framerate of 30FPS: 

  • MP4

Remember: the maximum file size per video is 5GB. 

Thumbnail: This is the image that appears on the player screen before a user clicks play. The thumbnail image for the session is the banner image you uploaded when creating the session. If you don't need the thumbnail to be different, you can ignore this section. 

Chapter files: uploading a chapter file allows your audience to skip to specific sections in a video. Please upload a VTT file.