How will attendees be notified if someone schedules a meeting or chats with them?
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Hugh M
Last updated November 1 2022 |
When and where will attendees receive notifications for meetings and chat?
Attendees will generally receive meeting and chat notifications in two places:
- The notification center (located in the upper right hand side of the top navigation bar)
- Their registered email address
Attendees will receive notifications for all of the following actions:
Meeting
- An attendee has requested a meeting or call with them
- An attendee has canceled or changed the date/time a previously scheduled meeting
- An attendee has accepted, proposed a new time, or declined their meeting invitation
- The host has started the meeting
Chat
- An attendee has sent them a new personal chat message
- An attendee has received the first reply on the chat
Note: To ensure that an urgent call request isn't missed, a recipient can expect to receive both an email and a popup notification. You can expect one to appear above the highlight banner and another as a call out notification, found within the bottom right hand corner of the screen.
Can an admin turn off email notifications for chats and meetings for all attendees?
Currently you can only turn off email notifications for chat messages. As an event organizer you can do this by Navigating to the chat tab underneath step 2 in the event console. There is a toggle for email notification located at the top of the page, use this to enable or disable email notifications for chats.
Can attendees manage their own notification preferences?
Absolutely!
Attendees can manage these preferences by selecting their name in the upper right corner of the event platform and selecting profile. Next they will select update profile and scroll to the bottom of the page where they will see checkboxes next to the types of notifications they would like to receive.
Notifications settings apply both in the console and the mobile app!