How to activate & de-activate session reminders.
 | Geri G Last updated December 12, 2023 |
When enabled, session reminders are an automated way to send out reminders about any up & coming sessions. You can expect the reminder to be received within an attendee's inbox approx. 24 hours before a session is due to start. The attendees which can expect to receive the reminder will be those that have either registered themselves as 'attending' specific sessions or those which have been 'targeted' - Therefore, any sessions which are visible within their personal agenda!
To activate, go into Sessions, then Session Settings and enable either push notification or email session reminder. By default, the push notification toggle is enabled while email notification is disabled.
You may also input the hours and minutes for your session reminder.
To disable this feature from specific attendees profile's i.e. sponsors or VIP guests, you're required to disable the notification from an attendee's personal profile. Firstly, search for the attendee's name within the Attendees tab (step 1).
Upon selecting their name, scroll to the bottom of the page and click on Alerts. Once here, simply disable Scheduled Alerts. 