Venue Floorplan

Allow attendees to view the floor plan of your event for a better guest experience on site.

Author photo  Mitzi Ong
  Last updated August 22, 2023

Adding a floorplan or venue map to your event gives your attendees the opportunity to see the layout and floor plan of your event to help them navigate through your event seamlessly.

You are also able to upload specific floorplans for only targeted attendees to view which is especially helpful for private sessions and activities. 

 

To upload your event's Venue Map, go to the General settings tab and click into Menu. Toggle the Venue map to Enable

The venue map is on beta rollout, so once you do this, you will see a new tab appear under Step 2 called Venue map (Beta). Click into this tab. 

To add a map, click Create

When you create a new map, you'll give it a title and description (optional), then upload your map in .png, .jpeg, .jpg, or .svg format.

Dimensions should be 1920x1080 pixels up to 2560x1440 pixels.

You can upload multiple maps and target them to attendees based on your chosen filter, which allows you to curate the map for your guests.

For example, if your Bronze ticket holding attendees will be attending sessions on the first floor, and your Silver ticket holders will be on floor 2, you can upload a map for each showing those ticket holders where to find their respective sessions.

When you're finished, click Save.