Why am I unable to see sessions on the platform homepage?

There are a few reasons why an attendee may not be able to see a session on your platform

Hugh M   Last updated September 21, 2023

Navigate to the individual session page in the console, and check these aspects: 

• Make sure your event status is Visible rather than hidden.
• Make sure the event is Public under the privacy section of the session's admin page.
• Ensure that the session has been enabled by scrolling to the bottom of the session's admin page and selecting Enabled for Session Page. (don't worry, you can toggle this option on and off if you change your mind later).

• Make sure the attendee's 'type' is allowed to view the session if dealing with different user journeys.