Networking – Canapii Knowledge Base

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Getting Started

7

How to create an event with Canapii
What is the Master Console?
Virtual vs In-person event settings
Using Google, Facebook, Apple or LinkedIn to access Canapii
Why Hybrid? In-person and virtual event management
Organizational Analytics
Event Mobile App

Design

12

General Settings
Microsite
- Building microsites
Welcome Video
- Adding a welcome video to your event
Tabbed Contents
- Tabbed Contents

People

24

Registration
Attendees
RSVP
- RSVP Management
Nominations
- Using a ‘nominations’ approach for attendee registration
Admins

Communications

6

Campaigns
Message Center
- Message center
Notifications
- Notifications
FAQs
- Customizing your events FAQ page

Content

44

Sessions
Speakers
- Creating and Managing Speaker Profiles
- A speakers guide to using Canapii
Playlists
- Creating and Managing Playlists
Polls
- Creating and Managing Polls
Abstract
- Abstract
Projects
- How to Setup Projects

Networking

18

Chat
Meetings

Sponsors

11

Creating dedicated sponsor zone representatives
Sponsor zone logos, banners and tags
What can sponsor admins do on their sponsor page?
Understanding the sponsor zone analytics
Sponsor zones
Building your sponsor zone
How to tier event sponsors
How to join a session from the Sponsor Zone
In-person events: Sponsor leads and Invite codes
Adding chat rooms to sponsor zones
How to add sponsors to an event

Onsite

11

What are Canapii’s in-person capabilities?
Badge
- Badges
On-site Control Panel
Fligths
- Approving and Declining Flights
- How to manage flight information for in-person events
Floorplan
- Floorplan
Hotel
- How to manage hotels reservations in Canapii
Locations
- In-person Events: Meeting & session locations
Venue
- Venue

Community

4

Certification
- Creating Certification
Gallery
- The Community Gallery
Gamification
- Gamification Setup
- What is gamification?

Tools

19

Domain
- How to get a custom web domain for an event
Integration
Translations

Analytics

2

What event analytics are available?
Event analytics

Viewing your event

3

Event View: How to change Time zone
How to see the changes you’ve made to an event
Event agenda, my agenda & home agenda

FAQs

16

About Canapii
Sessions
Networking
- FAQs about networking
Sponsors
- FAQs about sponsors
Registration
- FAQs about registration
Other FAQs
- Can my team receive help emails from our attendees?
- Canapii Support: Help and FAQ email
Pricing

Troubleshooting

10

How to reset your password
Trouble receiving verification code
Audio and video settings for meetings and live breakout sessions
Logging into Canapii without a password
Troubleshooting tips for display errors
How to adjust video quality
“Event not found” message
White screens & 404 error messages
Trouble receiving MFA sms code
Where to find technical support pre, live & post event

Pricing

5

Enterprise plan
Essential plan
Trial plan
Training Sessions for non-Enterprise plans
Professional plan

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Last Updated: March 24, 2026

Meetings

Last Updated: March 24, 2026

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