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Getting Started

7
  • How do I create an event on Canapii?
  • What is the Master Console in Canapii?
  • What is the difference between virtual and in-person event settings on Canapii?
  • How do I log in to Canapii using Google, Facebook, Apple or LinkedIn?
  • What are the benefits of hybrid events and why should you choose a hybrid format?
  • What is Organisational Analytics in Canapii and how do I use it?
  • What is the Canapii event mobile app and how do attendees use it?

Design

6
  • How do I brand and customise my Canapii event?
  • How do I duplicate an event on Canapii?
  • How do I customise the menu bar on my Canapii event?
  • How do I build an event microsite on Canapii?
  • How do I add a welcome video to my Canapii event?
  • How do I enable features and networking on my Canapii event?

People

6
  • How do I build and edit the registration experience on Canapii?
  • What are tickets on Canapii and how do I create one?
  • What are attendee types on Canapii and how do I use them?
  • How does RSVP management work on Canapii?
  • How do I add admins to a Canapii event?
  • How do I import attendees into a Canapii event?

Communications

3
  • How do I use the Canapii campaign tool to email attendees?
  • How do I set up notifications for attendees on Canapii?
  • How do I use the message centre on Canapii?

Content

4
  • How do I create sessions on Canapii?
  • What is Simulive on Canapii and how does it work?
  • How do I manage speakers on Canapii?
  • How do I create and manage polls on Canapii?

Networking

3
  • How does meeting scheduling work on Canapii?
  • How does AI matchmaking work on Canapii?
  • How do I set up chat groups on Canapii?

Sponsors

2
  • How do I add sponsors to a Canapii event?
  • How do I understand sponsor zone analytics on Canapii?

Onsite

2
  • What are Canapii’s in-person event capabilities?
  • How do Canapii badge printing kiosks work?

Community

1
  • What is gamification on Canapii and how does it work?

Tools

19
  • Domain
    • How to get a custom web domain for an event
  • Integration
    • How does the Social Wall work?
    • Webhooks
    • Slack and Microsoft Teams Integration
    • Stripe
    • Cisco Webex Integration
    • Stripe integration – Test & live keys
    • Green Terp Integration
    • Snapbar & Pixiweb Integration
    • How to integrate Zoom into your platform
    • How to integrate a HyHyve space into your event
    • Interprefy
    • How to integrate Marketo with Canapii
    • Custom registration portal integration
  • Translations
    • Translating an event
    • Translated closed captions
    • Turning on translated closed captions during sessions
    • Translating comments & adjusting time zones
    • How to apply actions to comments & questions

Analytics

2
  • What event analytics are available?
  • Event analytics

Viewing your event

3
  • Event View: How to change Time zone
  • How to see the changes you’ve made to an event
  • Event agenda, my agenda & home agenda

FAQs

50
  • About Canapii
    • What is Canapii?
    • What types of events does Canapii support?
    • How many companies use Canapii?
    • Is Canapii an award-winning platform?
  • Sessions
    • FAQs about sessions
    • Can a live breakout or webinar meeting timeout if nobody joins?
    • Why am I unable to see sessions on the platform homepage?
  • Networking
    • FAQs about networking
  • Sponsors
    • What is a sponsor zone on Canapii?
    • What content can be added to a sponsor zone?
    • Can sponsors access and manage their own zone?
    • What analytics are available for sponsor zones?
    • Does Canapii support tiered event sponsorship?
    • Can sponsor zones be restricted to specific attendees?
    • Can I add a chat area to a sponsor zone?
  • Registration and ticketing
    • Does Canapii handle event registration?
    • Does Canapii include a branded event microsite?
    • Does Canapii offer RSVP functionality?
    • Can Canapii manage invite-only or VIP sessions?
  • Other FAQs
    • Does Canapii work for in-person, virtual, and hybrid events?
    • How to set up FAQ admins and receive attendee help requests
    • How does email routing work for event help and FAQ requests?
    • Is Canapii ISO 27001 certified?
    • Is Canapii GDPR compliant?
    • Can Canapii be used for private or invite-only events?
  • Pricing
    • Is Canapii free to use?
    • Does Canapii charge per attendee?
    • How should I determine the best package for my event requirements?
    • Is there a minimum term I must commit to for my plan?
    • Is there a limit to the number of events I can run in my plan package?
    • Can I upgrade or cancel my plan at any time?
  • Support
    • Canapii Support: Help and FAQ email
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    • What makes Canapii’s support different from other event platforms?
    • Does Canapii have a dedicated account manager?
  • Platform and features
    • What features does Canapii include?
    • Does Canapii have a mobile app?
    • Does Canapii offer sponsor and exhibitor features?
    • Does Canapii integrate with other platforms?
    • What networking features does Canapii offer?
    • Does Canapii offer event gamification?
    • Can Canapii handle hybrid events?
    • Does Canapii support live streaming?
    • What is Canapii’s badge printing solution?
    • Does Canapii offer AI-powered live translation?
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    • What analytics does Canapii provide?
  • Getting started
    • Does Canapii provide onboarding support?
    • How do I get started with Canapii?
    • How long does it take to set up an event on Canapii?

Troubleshooting

10
  • How to reset your password
  • Trouble receiving verification code
  • Audio and video settings for meetings and live breakout sessions
  • Logging into Canapii without a password
  • Troubleshooting tips for display errors
  • How to adjust video quality
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  • Where to find technical support pre, live & post event

Pricing

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  • Home
  • Analytics
  • What event analytics are available?

What event analytics are available?

Canapii
Updated on April 3, 2024

3 min read

We love analytics just as much as you!

Select your analytics of interest below to find your answers quickly!

General event analytics

Session analytics

Poll analytics

Attendee analytics

Sponsor analytics

General event analytics: Top-down data of all key event aspects.

Where to find them:

Navigate to the ‘Analytics‘ tab of your event console sidebar.

General

Top pages 

Top viewed pages of the platform by attendees. (i.e. home page, speakers page, networking page) 

Popular speakers 

Top viewed speakers. 

Most active attendees 

Attendees with most activity on the platform.

Top sessions by views 

Sessions listed by number of views.

Top sessions by ratings 

Sessions listed by average ratings. 

Top viewed supporters 

Top viewed sponsors, based on views of their vendor pages. 

Active attendees 

Number active Daily, Weekly, Monthly.

Active now 

Ability to see which delegates are active on the platform at the time you look. You’re also able to input a date range to define the search even further. 

Platforms 

Breakdown of how delegates are accessing the platform. (desktop/web vs mobile) 

Networking 

Number of chats 

Total number of chats on the platform. 

Number of meetings 

Total number of booked meetings on the platform. 

Meeting status 

Track how many meetings are pending, accepted, declined.

Interactive bar comments 

Total number of interactive bar comments on the platform. 

Attendees with… 

Most chats, most meetings booked, most interactive bar chats. 

Session 

Session watch stats 

Attendees that watched 1 session/3 sessions/5 sessions/10 sessions/ 20 sessions/All. 

Session comments 

Download and see all comments left by attendees on each session. 

Watched by 

List of delegates who watched each session, when and for how long. 

Session ratings 

List of ratings by each delegate on each session. 

Session reactions 

List of emoji reactions on each session. 

Session interaction 

List of questions/comments from delegates for each session. 

Vendor pages 

Collateral views 

See how many views each piece of collateral has had. (videos, PDFs etc.) 

Page views 

List of who viewed the page and when.  


Session analytics – For analytics gathered from a specific session.

Where to find them:

Navigate to the session of interest and scroll down to the following tabs:

Analytics tab:

      • What you can see:
        • An interactive list of attendee name, company, and view date of all attendees that clicked into a session.
      • What you can export:
        • First and last name
        • Job title
        • Company
        • Email
        • Attendee type
        • Phone number
        • Date created

Watched by tab:

      • What you can see:
        • Interactive list of attendee name, company, watch time, first watched, and last watched date and time.
      • What you can export:
        • First and last name
        • Job title
        • Company
        • Email
        • Attendee type
        • Phone number
        • Watch time
        • Last watch date and time
        • Date created

Ratings tab:

      • What you can see:
        • An interactive list of rating, attendee name, comment, and date & time.
      • What you can export:
        • Rating (number of stars)
        • Attendee name
        • Comment
        • Date & time of rating

Reactions tab:

      • What you can see:
        • Interactive list of attendee name, company, player time of reaction, reaction, first watched date & time.
      • What you can export:
        • First and last name
        • Job title
        • Company
        • Email
        • Phone number
        • Date created
        • Reaction
        • Player time of reaction

Poll analytics – Analytics gathered from polls taken during event.

Where to find them:

Navigate to the Polls tab of your event console sidebar. Select your poll of choice (poll list will show all general polls and session polls) and scroll down.

What you can see:

      • Searchable list of poll(including who can view poll), session, type, number of responses, status, created date and time, group title.

What you can export from a selected poll question:

      • First and last name
      • Company
      • Email
      • Attendee type
      • Answer
      • Submitted date and time.

Attendee analytics – Analytics gathered on specific attendees.

Where to find them:

Navigate to the Attendees tab of your event console sidebar.

What you can view:

      • Interactive list of attendee’s name, company, email, attendee type, status, and registered date and time.

What you can export:

      • First and last name
      • Job title
      • Company
      • Email
      • Phone number
      • Attendee type
      • Attendee status
      • Registered date
      • Linked in profile (if applicable)
      • Custom registration field answers
      • Gender
      • Invoice number
      • Transaction id
      • Paid amount
      • Paid currency
      • Payment status
      • Ticket id
      • Ticket name
      • Ticket amount
      • Ticket type

Sponsor analytics – Analytics gathered from sponsor interactions

Where to find them:

Navigate to the Sponsors tab of your event console sidebar. Select the sponsor of interest and scroll down to the Analytics tab.

What you can view:

      • Page views (interactive list of attendee name, company and view date)
      • Asset views (videos)
      • Attachment views

What you can export:

      • First and last name
      • Job title
      • Company
      • Email
      • Attendee type
      • Phone number
      • Date viewed

Onsite Analytics 

For in-person events, organizers are also able to view real time the number of attendees who have checked-in into the event. You can view this under the Onsite registration tab or on the Analytics tab under Attendees. 

Event analyticsEvent analytics
Table of Contents
  • Onsite Analytics 

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