Skip to main content
Canapii Knowledge Base

Getting Started

7
  • How do I create an event on Canapii?
  • What is the Master Console in Canapii?
  • What is the difference between virtual and in-person event settings on Canapii?
  • How do I log in to Canapii using Google, Facebook, Apple or LinkedIn?
  • What are the benefits of hybrid events and why should you choose a hybrid format?
  • What is Organisational Analytics in Canapii and how do I use it?
  • What is the Canapii event mobile app and how do attendees use it?

Design

6
  • How do I brand and customise my Canapii event?
  • How do I duplicate an event on Canapii?
  • How do I customise the menu bar on my Canapii event?
  • How do I build an event microsite on Canapii?
  • How do I add a welcome video to my Canapii event?
  • How do I enable features and networking on my Canapii event?

People

6
  • How do I build and edit the registration experience on Canapii?
  • What are tickets on Canapii and how do I create one?
  • What are attendee types on Canapii and how do I use them?
  • How does RSVP management work on Canapii?
  • How do I add admins to a Canapii event?
  • How do I import attendees into a Canapii event?

Communications

3
  • How do I use the Canapii campaign tool to email attendees?
  • How do I set up notifications for attendees on Canapii?
  • How do I use the message centre on Canapii?

Content

4
  • How do I create sessions on Canapii?
  • What is Simulive on Canapii and how does it work?
  • How do I manage speakers on Canapii?
  • How do I create and manage polls on Canapii?

Networking

3
  • How does meeting scheduling work on Canapii?
  • How does AI matchmaking work on Canapii?
  • How do I set up chat groups on Canapii?

Sponsors

2
  • How do I add sponsors to a Canapii event?
  • How do I understand sponsor zone analytics on Canapii?

Onsite

2
  • What are Canapii’s in-person event capabilities?
  • How do Canapii badge printing kiosks work?

Community

1
  • What is gamification on Canapii and how does it work?

Tools

19
  • Domain
    • How to get a custom web domain for an event
  • Integration
    • How does the Social Wall work?
    • Webhooks
    • Slack and Microsoft Teams Integration
    • Stripe
    • Cisco Webex Integration
    • Stripe integration – Test & live keys
    • Green Terp Integration
    • Snapbar & Pixiweb Integration
    • How to integrate Zoom into your platform
    • How to integrate a HyHyve space into your event
    • Interprefy
    • How to integrate Marketo with Canapii
    • Custom registration portal integration
  • Translations
    • Translating an event
    • Translated closed captions
    • Turning on translated closed captions during sessions
    • Translating comments & adjusting time zones
    • How to apply actions to comments & questions

Analytics

2
  • What event analytics are available?
  • Event analytics

Viewing your event

3
  • Event View: How to change Time zone
  • How to see the changes you’ve made to an event
  • Event agenda, my agenda & home agenda

FAQs

50
  • About Canapii
    • What is Canapii?
    • What types of events does Canapii support?
    • How many companies use Canapii?
    • Is Canapii an award-winning platform?
  • Sessions
    • FAQs about sessions
    • Can a live breakout or webinar meeting timeout if nobody joins?
    • Why am I unable to see sessions on the platform homepage?
  • Networking
    • FAQs about networking
  • Sponsors
    • What is a sponsor zone on Canapii?
    • What content can be added to a sponsor zone?
    • Can sponsors access and manage their own zone?
    • What analytics are available for sponsor zones?
    • Does Canapii support tiered event sponsorship?
    • Can sponsor zones be restricted to specific attendees?
    • Can I add a chat area to a sponsor zone?
  • Registration and ticketing
    • Does Canapii handle event registration?
    • Does Canapii include a branded event microsite?
    • Does Canapii offer RSVP functionality?
    • Can Canapii manage invite-only or VIP sessions?
  • Other FAQs
    • Does Canapii work for in-person, virtual, and hybrid events?
    • How to set up FAQ admins and receive attendee help requests
    • How does email routing work for event help and FAQ requests?
    • Is Canapii ISO 27001 certified?
    • Is Canapii GDPR compliant?
    • Can Canapii be used for private or invite-only events?
  • Pricing
    • Is Canapii free to use?
    • Does Canapii charge per attendee?
    • How should I determine the best package for my event requirements?
    • Is there a minimum term I must commit to for my plan?
    • Is there a limit to the number of events I can run in my plan package?
    • Can I upgrade or cancel my plan at any time?
  • Support
    • Canapii Support: Help and FAQ email
    • Does Canapii offer 24/7 customer support?
    • What makes Canapii’s support different from other event platforms?
    • Does Canapii have a dedicated account manager?
  • Platform and features
    • What features does Canapii include?
    • Does Canapii have a mobile app?
    • Does Canapii offer sponsor and exhibitor features?
    • Does Canapii integrate with other platforms?
    • What networking features does Canapii offer?
    • Does Canapii offer event gamification?
    • Can Canapii handle hybrid events?
    • Does Canapii support live streaming?
    • What is Canapii’s badge printing solution?
    • Does Canapii offer AI-powered live translation?
    • How many languages does Canapii support?
    • What analytics does Canapii provide?
  • Getting started
    • Does Canapii provide onboarding support?
    • How do I get started with Canapii?
    • How long does it take to set up an event on Canapii?

Troubleshooting

10
  • How to reset your password
  • Trouble receiving verification code
  • Audio and video settings for meetings and live breakout sessions
  • Logging into Canapii without a password
  • Troubleshooting tips for display errors
  • How to adjust video quality
  • “Event not found” message
  • White screens & 404 error messages
  • Trouble receiving MFA sms code
  • Where to find technical support pre, live & post event

Pricing

5
  • Enterprise plan
  • Essential plan
  • Trial plan
  • Training Sessions for non-Enterprise plans
  • Professional plan
View Categories
  • Home
  • FAQs
  • FAQs about networking

FAQs about networking

Canapii
Updated on April 3, 2024

3 min read

If you don’t find the answers you are looking for, please reach out to us at help@canapii.com.

Q: What is networking?

A: Networking is the ability for attendees to meet and discuss topics related to your event’s purpose. Admins can enable attendees to meet and schedule meetings with each other under the meetings tab of your event Console sidebar. Attendees also have the ability to chat with each other in chatrooms, or directly from the attendees page if enabled.

Q: Do you need to have an attendee list to be able to network?

A: No. However the attendees page of your event will allow attendees to see and filter through the other attendees at your event.  From this page, attendees can schedule meetings, chat, and meet now. 

Q: Can I limit networking to specific people?

A: Admins can manage which attendees can interact with each other by going to the meetings tab of the event Console, selecting settings and then selecting the who can meet tab. You can also hide individual attendees from networking by selecting the attendee from the attendees tab in the event Console. Once you have selected your attendee you can scroll down to the networking settings tab and disable their networking privileges or block out specific meeting time slots.

Q: What is the difference between “meet now” and “schedule a meeting”?

A: The meet now option will send the recipient attendee an email notification and/or text notification (if enabled) stating that you would like to meet with them. Should they accept, they will be taken to a private meeting room with the attendee who requested the meeting. The schedule a meeting option will allow attendees to set up a meeting at a future date and/or time with multiple attendees if desired. Recipient attendees will still receive email/text notifications depending on their notification preferences set in their user profile.

Q: How long can my meeting last? Can I extend my meeting?

A: Meeting duration is managed by admins when creating meeting time slots. Attendees can extend the meetings past the allotted time simply by staying in the meeting until they are finished.

Q: Can I meet with more than one person?

A: Yes, attendees can have the option of setting up meetings with multiple attendees or a single attendee.

Q: Can I record my meeting?

A: Yes, if the meeting is hosted with Canapii then you will be able to enable the record option in the create/edit meeting page. You will be able to download the recordings from that same page later. You’ll know the meeting is being recorded by the recording indicator on the video feed. 

Q: Can I limit when networking is available? 

A: Yes, admins can set up meeting slots in the meetings tab of the event Console side bar. These meeting slots will dictate when attendees can schedule meetings with one another.

If you don’t find the answers you are looking for, please reach out to us at help@canapii.com.

Share This Article :

  • Facebook
  • X
  • LinkedIn

Was it helpful ?

  • Happy
  • Normal
  • Sad
Canapii

The award-winning event management platform for virtual, hybrid and in-person events. The only platform with genuine 24/7 human support.

info@canapii.com +44 118 228 1385

Product

  • Event platform
  • Badge printing
  • AI features
  • Integrations

Solutions

  • In-person events
  • Hybrid events
  • Conferences
  • Exhibitions

Resources

  • Blog
  • Case studies
  • Knowledge base
  • Product updates

Company

  • About us
  • Why Canapii
  • Careers
  • Pricing
  • Contact us
© 2026 Canapii. All rights reserved.
Privacy policy Terms & conditions