Registration
Creating custom registration fields
Last Updated: April 3, 2024Registration is the best time to gather information from your attendees, so why not customize it and get the specific information you need? Simply select the Registration tab in your event Console sidebar. Next, select the Attributes tab. Here you will see some basic attributes that you can enable/disable and also decide which will be...
Proxy registration
Last Updated: March 24, 2026Proxy registration means that an attendee can register on behalf of somebody else (similar to group registration). This will allow registrants to fill out all of the registration attributes without needing to verify the email address. Once proxy is done inputting the details, the attendee that they’re registering will receive an email with a link...
Custom welcome emails & registration questions
Last Updated: April 3, 2024Custom welcome emails Custom emails are linked to specific tickets. In order to use this feature you must have at least one ticket created for your event. Navigate to your registration tab of the event Console side bar and select the ticket tab. Select the ticket that you would like to add a custom welcome...
Setting a default language as part of event ticketing
Last Updated: April 3, 2024Organizers can automatically translate an event by amending the link that is sent out to attendees. Navigate to the registration tab within step 1 of the event console sidebar. Underneath tickets select the ticket. Under register link, you’ll find the ticket URL. Copy the URL and at the end of the registration link add ?lang=...
Creating event tickets or attendee types first?
Last Updated: April 3, 2024There is no wrong way to set up attendee types and event tickets. However, we have found that creating attendee types first makes the most sense. This means that as an event organizer, you’re thinking about the user journey from the get-go and this will help you to define the user experience. It will also...
Sharing ticket links with attendees
Last Updated: March 24, 2026Finding and sharing your ticket links Navigate to the registration tab of the event’s Console sidebar and choose ticket. Select the clipboard icon next to the ticket you wish to share (this will copy the ticket link to your clipboard). Or you can click into the ticket and copy the registration link under register link. Next...
Invite codes
Last Updated: March 24, 2026Invite codes allow you to make your event more exclusive. Invite codes can be limited by time and number of registrants, allowing the administrator to set up discounts that automatically expire when one of these conditions is met. To create an invite code, first you’ll need to create a ticket if you haven’t already, as...
Show personalized data across your event platform
Last Updated: March 24, 2026Why use this feature? First lets explore an example of why this may be useful for your event. Lets say you’d like to have a “My stay” page for your attendees that would list their personalized check in date, check out date, and other hotel information. Whether this information was gathered using the hotel tool...
Do I need to create both tickets and attendee types?
Last Updated: April 3, 2024You don’t need to create both tickets and attendee types to run your event successfully on Canapii. At a minimum, you do need to create at least one ticket, as this is how your audience registers for your event. Creating multiple tickets, or adding attendee types, are traditionally used for larger more complex engagements. Note:...
Custom Attributes
Last Updated: March 24, 2026Custom attributes are a great way to gather information & data from your attendees, upon registration. An example of a custom attribute could be: ‘We’d love to send you a welcome T-shirt, please input your T-shirt size‘. From a drop down menu, delegates could then select between sizes S-XL. To create a Custom attribute: Go...
How to build and edit the registration experience
Last Updated: March 24, 2026First impressions are very important. This section is how you customize your registration and login pages – the first glimpse your attendees see of your event! You can personalize the following registration sections: Tickets You can use this tab to create and view ticket types and attendee types. Each ticket will generate its own unique...
What are tickets and how to create one?
Last Updated: April 3, 2024What are tickets? Tickets are how attendees register and access your events and help you define registration paths. For example, you may wish some tickets to be free and others to be paid for or maybe you want to ask one set of registrants certain questions while other registrants answer others. You can create one...
How to restrict event tickets to certain emails or domains
Last Updated: March 24, 2026Firstly you will need to have at least one ticket created for your event. Note: These restrictions are on a per ticket basis, meaning that each ticket will need its own restrictions list added. If the restrictions section is left blank any email will be able to register for that ticket. If you already have...