Sessions
Moderating the Q&A and Comments tabs during live sessions
Last Updated: March 24, 2026A session’s interactive tab is the best place to engage your audience with the ability to chat and ask questions in real time. This is done using the Q&A and the Comments tab of the session’s side bar. For added moderation, Canapii’ s event Console provides admins with the ability to see these comments and questions...
Making a session private
Last Updated: March 24, 2026Once you have created a session, go to the Access section and find the Privacy option within the session settings menu. When a session is set to Private, it is only viewable to the attendees added under the Attendees tab. You can assign attendees to the session by scrolling down to the Attendees tab and...
Creating tags and tracks for your sessions
Last Updated: March 24, 2026The tracks and tags feature allows organizers to create different categories that can be filtered by the attendee under the Event Agenda page. This allows both organizer and attendee to define various topics and session outside of playlists. To add Tracks or Tags, select Content > Sessions > click Settings button then click select Tracks...
Live transcription & closed captions (live breakout sessions)
Last Updated: March 24, 2026If your live breakout session is hosted in Canapii’s web conferencing tool, you can add closed captioning in the session settings. Closed captioning adds machine-generated AI transcription in the language of your choice. To turn on closed captioning for your webinar/live breakout, make sure that your session provider is set to Canapii in the session...
Sessions and How to Create Them
Last Updated: March 24, 2026Table of Contents What is a Session? Types of Session How to Create Sessions Duplicating Sessions What are sessions? Sessions are video content that your attendees can watch and interact with! Session Types You will come across the choice of choosing a session type when creating a session. “On-site” indicates that the session will be...
Social media sharing for sessions
Last Updated: March 24, 2026Watched a session you loved and wish to share it via your social media channels? Not a problem! Canapii allows attendees to do just this, but the settings need enabling first. As an event admin, select Sessions under Content, then click on Settings located at the top of the sessions page. Select the default tab and...
How to identify watched sessions
Last Updated: March 24, 2026You’ll be able to identify which sessions you’ve watched as a tag will appear within the bottom right hand corner of these sessions. These sessions will feature both within the agenda & within playlists. Please check out the examples below. Agenda: Session tile:Please note that watched sessions within playlists will also become visible in ‘black...
Breakout rooms: How to add, manage, open and close
Last Updated: March 24, 2026Table of Contents Adding breakout rooms to a session Managing breakout rooms Managing breakout room details Managing attendees assigned in breakout rooms How to open breakout rooms How to close breakout rooms Adding breakout rooms to a session Navigate to your session and select the enable breakout rooms button at the top. Once you select...
Assigning live breakout roles and explaining the different permissions: Host, Speaker and Viewer
Last Updated: March 24, 2026Live breakout sessions using Canapii’s video conferencing tool works very similarly with zoom or teams meeting rooms. Organizers have the ability to assign permissions based on the session format and requirements. We can assign three different roles for live breakout sessions: Speakers are attendees who might appear within the speakers page or have a public...
Understanding attendee engagement between converted live breakout sessions – VOD sessions
Last Updated: March 24, 2026A common requirement is that livestream or breakout/webinar sessions are recorded and then made available on the platform as a video on demand session. While analyzing the analytics for said sessions, organizers may want to understand the difference in numbers between the two content types. To gather this data, please follow the steps below: 1....
How to join a session or meeting in Canapii
Last Updated: March 24, 2026Joining a call When a session is open for you to join on the home page, select the session tile and click ‘more details’ to be redirected to the session page. Here you will see a Join now button, the chat on the right-hand side and the session details/description below. To join the call click...
Preview videos for sessions
Last Updated: March 24, 2026Where is the preview shown? The preview video is shown to attendees in two instances: When the session is highlighted as a default highlight When the session is included in a playlist and the tile is hovered over for 2+ seconds Where do I upload a preview video for a session? Navigate to and locate...
Highlighting sessions on your event homepage
Last Updated: April 3, 2024Using the highlight and secondary banner positions is a great way to keep your platform active and dynamic while also signposting sessions you want your attendees to join! What is the difference between highlight and secondary banners? There are two top banner positions on the homepage, highlight and secondary. The highlight banner appears at the...
Add downloadable resources & attachments within session page
Last Updated: March 24, 2026To add resources inside the session page, go to Content > Sessions and select the session name. Once inside the session settings, scroll all the way down and click on the Attachments tab in the row of tabs as shown below: You can add URLs and the following file formats: pdf, doc, docx, xls, xlsx,...
Session reminders
Last Updated: March 24, 2026When enabled, session reminders are an automated way to send out reminders about any up & coming sessions. You can expect the reminder to be received within an attendee’s inbox approx. 24 hours before a session is due to start. The attendees which can expect to receive the reminder will be those that have either...
Multi-language video options
Last Updated: March 24, 2026Uploading multi-language videos Caution: Note: You will need to provide the additional language video files in each subsequent language that you would like to feature. We recommend a maximum limit of ten video files/languages per session. To enable this functionality, simply follow these three easy steps: 1. Go into your VOD session. Scroll to the...
What is Simulive?
Last Updated: April 3, 2024Simulive has three tiers, each of which provide a different level of functionality for attendees during the broadcast. Choose from the three options below based on your events requirements: Basic Viewers can join the broadcast, in live time. The audience would watch the session ‘as-live’ meaning that they’re unable to catch up, pause & then...
How to enable share screen permissions on live breakout session when using Mac
Last Updated: March 24, 20261. Go to your mac settings, search for ‘Privacy‘ and select the Screen recording option. 2. Click on the lock icon and enter your password to make any changes as seen in the screenshot below. 3. Check Google Chrome or your browser used to access the Canapii event platform. Select Quit and Reopen to finalize...
Ensuring that session speakers are set as ‘session admins’
Last Updated: April 3, 2024Setting session admins enables the speakers to communicate within a private chat during a live session, away from public view. Additionally, session admins will also have the option to receive help & support emails which come through during live sessions! Adding session admins: Go in to Sessions (step 2) & then select Settings.Underneath Session admins, input...
How to add date and time information to session tiles
Last Updated: April 3, 2024Simply click sessions within step 2. Go into the specific session that you want to work with. Within sessions settings scroll down until you see the show time and date toggle.Switching this on will show the date and time overlay within the session tile, whether the session has been activated or not. Note: The following only...
Default, highlight & secondary banners
Last Updated: March 24, 2026Default bannerUsers are able to upload a default banner image (within the branding area of general settings). Please take note of the suggested dimensions when uploading the default banner (1920 x 500 pixels). You’ll also find that there is a welcome banner text option underneath details. This text pairs with the banner image, so have a...
Session announcements
Last Updated: March 24, 2026As an event admin, you’re able to push out session announcements & updates. To achieve this simply go into the session and scroll down to the bottom of the page. Here you’ll find a Session Announcement tab. Click into the tab and select Create session Announcement. Begin creating the announcement by inputting the message...
How to use Canapii’s video conferencing tool
Last Updated: March 24, 2026Joining the meeting If your event organizer is hosting a session on Canapii, you’ll see a join call button once you have selected the session from the homepage or if you have been pushed into a breakout room that is using Canapii. Once you select join call, you’ll be asked to choose your preferred camera,...
VOD, Live streams, Live-breakouts and Simulive content types
Last Updated: April 3, 2024Most likely you have already encountered these content styles while browsing the web, read below to understand the full capabilities of each content style in order to decide which medium is best for your use case. Live stream Description: Work alongside a production agency to create a run of show. Can share real time live...
Livestreaming
Last Updated: March 24, 2026What you’ll need: Video and audio sources: These are: cameras, computer screens, any pre-recorded videos or images that are to be shown, microphones & computer audio or mixer feeds that are to be played during the stream. Video encoder: This is an essential part of broadcasting a livestream successfully. A video encoder is a software or...
What happens when a session page is ‘enabled’?
Last Updated: March 24, 2026Once you are happy with the content you have created for a session, you will need to scroll down on the session’s settings page until you see the Session Page option. Toggling the Enable button will allow your attendees to click into the session rather than just hover over it to see more details. When...
What is the live breakout, whiteboard feature?
Last Updated: April 3, 2024Note: Both participants and hosts can edit and save the whiteboard. Only hosts have the ability to clear the board. To open the whiteboard while inside a meeting, simply select the pencil icon along the top row of your meeting screen. This will open the whiteboard for you alone, whether you are a host or...
How to record breakout sessions
Last Updated: April 3, 2024If you’d like Canapii to automatically record your breakout session for you, you can set the provider to Canapii and adjust the session details. Breakout sessions recorded in Canapii will have a Record session button in the session details page. When the button is toggled to Yes, your breakout session will automatically begin recording one...
Guidelines for uploading session tiles
Last Updated: March 24, 2026Session tiles are a key visual element that introduces the content available within your event. Here’s how to upload them and ensure they display well: To upload a session tile: Go to the individual session’s page. Follow the guidelines below for the best results: Thumbnail Image Use landscape orientation with dimensions 1920×1080 pixels. Plain images...
Canapii’s greenroom guide
Last Updated: April 3, 2024What does the green room do? The green room functionality allows a Host to manage the backend of a live stream session on Canapii. Think of the green room as an embedded live stream production solution to streamline your events. Use the green room to gather all of your speakers and seamlessly control who is...
‘Raising hands’ during live breakout sessions
Last Updated: April 3, 2024Attendees and others can click the hand icon along the bottom bar of their Canapii breakout session to send a notification to the group that they’ve raised their hand. Once they’ve had their question answered, the hand icon under the notification will lower their raised hand.
What links are supported in the ‘others’ content type?
Last Updated: April 3, 2024You have a choice between internal and external links: Internal links are links from other event sessions or pages. Say for example you want to have a row of speaker profiles on your event landing page. Start by creating individual sessions for each of your highlighted speakers. Under the content type you can then select...
How to upload an On-Demand video
Last Updated: April 3, 2024Navigate to the Sessions tab in your event Console sidebar and select the session you would like to edit. Scroll down and click on the Assets tab. Here you can Upload your video file, thumbnail, and chapter files. Video file: you can upload the following video file formats in h.264 codec at a maximum framerate of...
Live breakouts – When can speakers and participants join a session?
Last Updated: April 3, 2024For live breakout sessions (just like you’d expect from webinars or video conference presentations) have two types of users: hosts and participants/attendees. Hosts are able to join breakout sessions up to 1 hour before a session is scheduled to begin. This allows them to join the platform, familiarize themselves with the setup and rehearse if...
The difference between Canapii conferencing, Zoom and Custom in Live Breakout Sessions
Last Updated: April 3, 2024Breakout sessions and webinars can be hosted in Zoom, Canapii conferencing, or other/third party (this includes Microsoft teams, Webex or redirect to the Zoom client directly). Canapii has its own web conferencing solution and is the default option for hosting breakout sessions and webinars. Canapii allows up to 250 attendees per session, and you can...
Adding a live badge to sessions
Last Updated: April 3, 2024When the big moment finally arrives attendees will see a pulsing red “Live” badge in the upper left corner of the session tile. This live badge is linked to the session’s start and end times. This will show your attendees what sessions are happening now. This badge is only visible when you are within a...
Understanding how many attendees are viewing live sessions
Last Updated: April 3, 2024Live sessionsOnce you have created a session, click into it to see more detail. Under the session description, you’ll see a quick stat on the number of people currently watching. If you would like your audience to also see this figure, you can switch the toggle and the live count will appear in the event...
Setting default session settings & editing individual session details
Last Updated: March 24, 2026There are two ways to edit your sessions: Default Session Settings – These settings apply to all sessions created within your event. Individual Session Settings – If you’d prefer to customize settings for specific sessions, you can do so individually. This article will guide you through both options step by step. Default Session Settings To...