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FAQs about sessions

Last Updated: April 3, 2024

If you don’t find the answers you are looking for, please reach out to us at info@canapii.com. Q: What are sessions?  A: Sessions are pieces of content that your attendees interact with.  Q: What types of sessions does Canapii support?  A: Sessions can take the form of live streams, videos on demand, live breakouts (think...

Can a live breakout or webinar meeting timeout if nobody joins?

Last Updated: April 3, 2024

Live breakout sessions using our integrated video conferencing platform will auto time out if any of the following criteria are met: No audio connections are present in the meeting for more than five minutes. Only one audio connection is present in the meeting for more than 30 minutes. 24 hours have elapsed since the meeting...

Why am I unable to see sessions on the platform homepage?

Last Updated: April 3, 2024

Navigate to the individual session page in the console, and check these aspects:  Make sure your event status is Visible rather than hidden. Make sure the event is Public under the privacy section of the session’s admin page. Ensure that the session has been enabled by scrolling to the bottom of the session’s admin page and...