Skip to main content
Canapii Knowledge Base

Getting Started

7
  • How to create an event with Canapii
  • What is the Master Console?
  • Virtual vs In-person event settings
  • Using Google, Facebook, Apple or LinkedIn to access Canapii
  • Why Hybrid? In-person and virtual event management
  • Organizational Analytics
  • Event Mobile App

Design

12
  • General Settings
    • How to Duplicate Events
    • How to Enable Event Features & Networking
    • Menu Bar Customization
    • Reporting Settings
    • How to change an Events Settings
    • Event mode & attendance
    • How to view your event page
    • Branding and customizing your event
    • Banners and page descriptions
  • Microsite
    • Building microsites
  • Welcome Video
    • Adding a welcome video to your event
  • Tabbed Contents
    • Tabbed Contents

People

24
  • Registration
    • Creating custom registration fields
    • Proxy registration
    • Custom welcome emails & registration questions
    • Setting a default language as part of event ticketing
    • Creating event tickets or attendee types first?
    • Sharing ticket links with attendees
    • Invite codes
    • Show personalized data across your event platform
    • Do I need to create both tickets and attendee types?
    • Custom Attributes
    • How to build and edit the registration experience
    • What are tickets and how to create one?
    • How to restrict event tickets to certain emails or domains
  • Attendees
    • Understanding more about attendee activity
    • Where to find registered attendees
    • How to find specific attendees or groups
    • Importing attendees into an event
    • Attendee types
  • RSVP
    • RSVP Management
  • Nominations
    • Using a ‘nominations’ approach for attendee registration
  • Admins
    • Is there an admin limit for events?
    • Adding admins to an event
    • Set as an admin but can’t ‘view’ the event?
    • Managing tech support for your event

Communications

6
  • Campaigns
    • How to verify your email domain or DKIM
    • Importing contacts into the campaign tool
    • How to use the Campaign Tool
  • Message Center
    • Message center
  • Notifications
    • Notifications
  • FAQs
    • Customizing your events FAQ page

Content

44
  • Sessions
    • Moderating the Q&A and Comments tabs during live sessions
    • Making a session private
    • Creating tags and tracks for your sessions
    • Live transcription & closed captions (live breakout sessions)
    • Sessions and How to Create Them
    • Social media sharing for sessions
    • How to identify watched sessions
    • Breakout rooms: How to add, manage, open and close
    • Assigning live breakout roles and explaining the different permissions: Host, Speaker and Viewer
    • Understanding attendee engagement between converted live breakout sessions – VOD sessions
    • How to join a session or meeting in Canapii
    • Preview videos for sessions
    • Highlighting sessions on your event homepage
    • Add downloadable resources & attachments within session page
    • Session reminders
    • Multi-language video options
    • What is Simulive?
    • How to enable share screen permissions on live breakout session when using Mac
    • Ensuring that session speakers are set as ‘session admins’
    • How to add date and time information to session tiles
    • Default, highlight & secondary banners
    • Session announcements
    • How to use Canapii’s video conferencing tool
    • VOD, Live streams, Live-breakouts and Simulive content types
    • Livestreaming
    • What happens when a session page is ‘enabled’?
    • What is the live breakout, whiteboard feature?
    • How to record breakout sessions
    • Guidelines for uploading session tiles
    • Canapii’s greenroom guide
    • ‘Raising hands’ during live breakout sessions
    • What links are supported in the ‘others’ content type?
    • How to upload an On-Demand video
    • Live breakouts – When can speakers and participants join a session?
    • The difference between Canapii conferencing, Zoom and Custom in Live Breakout Sessions
    • Adding a live badge to sessions
    • Understanding how many attendees are viewing live sessions
    • Setting default session settings & editing individual session details
  • Speakers
    • Creating and Managing Speaker Profiles
    • A speakers guide to using Canapii
  • Playlists
    • Creating and Managing Playlists
  • Polls
    • Creating and Managing Polls
  • Abstract
    • Abstract
  • Projects
    • How to Setup Projects

Networking

18
  • Chat
    • How to create a chat group as an organizer
    • Event interactive bar capabilities
    • Homepage chat
    • Utilizing the chat bar during an event
    • What is a chat group?
    • How organizers can contact & network with attendees
  • Meetings
    • Meeting options for attendees
    • How to restrict who can meet with who
    • Audio & visual trouble shooting for meetings
    • Meeting and chat notifications
    • How long are meetings?
    • Matchmaking
    • Understanding pre-defined meeting times
    • How to send out meeting reminders
    • Requesting and managing meetings on Canapii
    • How organizers can edit and view meetings
    • What is a meeting?
    • How to create meeting timeslots within the console

Sponsors

11
  • Creating dedicated sponsor zone representatives
  • Sponsor zone logos, banners and tags
  • What can sponsor admins do on their sponsor page?
  • Understanding the sponsor zone analytics
  • Sponsor zones
  • Building your sponsor zone
  • How to tier event sponsors
  • How to join a session from the Sponsor Zone
  • In-person events: Sponsor leads and Invite codes
  • Adding chat rooms to sponsor zones
  • How to add sponsors to an event

Onsite

11
  • What are Canapii’s in-person capabilities?
  • Badge
    • Badges
  • On-site Control Panel
    • In-person events: QR codes & scanning feature
    • In-person events: Meetings and Sessions
    • On-site Control Panel
  • Fligths
    • Approving and Declining Flights
    • How to manage flight information for in-person events
  • Floorplan
    • Floorplan
  • Hotel
    • How to manage hotels reservations in Canapii
  • Locations
    • In-person Events: Meeting & session locations
  • Venue
    • Venue

Community

4
  • Certification
    • Creating Certification
  • Gallery
    • The Community Gallery
  • Gamification
    • Gamification Setup
    • What is gamification?

Tools

19
  • Domain
    • How to get a custom web domain for an event
  • Integration
    • How does the Social Wall work?
    • Webhooks
    • Slack and Microsoft Teams Integration
    • Stripe
    • Cisco Webex Integration
    • Stripe integration – Test & live keys
    • Green Terp Integration
    • Snapbar & Pixiweb Integration
    • How to integrate Zoom into your platform
    • How to integrate a HyHyve space into your event
    • Interprefy
    • How to integrate Marketo with Canapii
    • Custom registration portal integration
  • Translations
    • Translating an event
    • Translated closed captions
    • Turning on translated closed captions during sessions
    • Translating comments & adjusting time zones
    • How to apply actions to comments & questions

Analytics

2
  • What event analytics are available?
  • Event analytics

Viewing your event

3
  • Event View: How to change Time zone
  • How to see the changes you’ve made to an event
  • Event agenda, my agenda & home agenda

FAQs

16
  • About Canapii
    • Frequently asked questions
    • Canapii’s Terms and Conditions
    • Canapii’s privacy policy
  • Sessions
    • FAQs about sessions
    • Can a live breakout or webinar meeting timeout if nobody joins?
    • Why am I unable to see sessions on the platform homepage?
  • Networking
    • FAQs about networking
  • Sponsors
    • FAQs about sponsors
  • Registration
    • FAQs about registration
  • Other FAQs
    • Can my team receive help emails from our attendees?
    • Canapii Support: Help and FAQ email
  • Pricing
    • Can I run a free trial using Canapii?
    • How should I determine the best package for my event requirements?
    • Is there a minimum term I must commit to for my plan?
    • Is there a limit to the number of events I can run in my plan package?
    • Can I upgrade or cancel my plan at any time?

Troubleshooting

10
  • How to reset your password
  • Trouble receiving verification code
  • Audio and video settings for meetings and live breakout sessions
  • Logging into Canapii without a password
  • Troubleshooting tips for display errors
  • How to adjust video quality
  • “Event not found” message
  • White screens & 404 error messages
  • Trouble receiving MFA sms code
  • Where to find technical support pre, live & post event

Pricing

5
  • Enterprise plan
  • Essential plan
  • Trial plan
  • Training Sessions for non-Enterprise plans
  • Professional plan
View Categories
  • Home
  • Networking
  • Meetings
  • Requesting and managing meetings on Canapii

Requesting and managing meetings on Canapii

Canapii
Updated on March 24, 2026

6 min read

How attendees can manage meetings #

Attendees page

Navigate to the dedicated Attendees page on the top menu bar. This presents an active directory of all registered participants and allows you to search and filter through different parameters. From an attendee’s tile you may have a few options on how you would like to connect:

Chat – the speech bubble icon opens a dedicated chat room between you and the recipient.

Request Meeting – the calendar icon takes you to a page where you can schedule time to meet, define the terms of your meeting, and add a personal note.  The recipient will receive an email notification prompting them to accept your proposed meeting.

Call – the phone icon opens an instant video chat between you and the recipient(s). The recipients will receive an email notification that you have requested to call. This feature is perfect if you would like instant connection. 

Tip:

Organizers can enable/disable these features under General Settings. 

Screenshot 2025-07-02 at 5.25.49 PM

Requesting a meeting

Navigate to the attendees page in the top menu bar and request a meeting from any of the Attendees.

Alternatively, under My Agenda, you can request a meeting using the calendar button on the upper right corner.

Fill in all necessary information such as meeting title, date and time, location and even description. After you have created your meetings they will appear here in list form. If you already know who you would like to meet, this is the quickest way to request a meeting. 

Tip:

When you create a new meeting, you can select whether you want all required attendees approval for the meeting to be confirmed, else it will be the default at least two (including host).

Quiet Hours 

Attendees can block their unavailable times and set a date and time for ‘quiet hours’. This is a scheduling tool that features minimum notice time for a meeting and availability window. This can be used if the meeting settings is an open meeting slot. 

Chat bar

Don’t need to request a meeting but would still like to connect? Use the dedicated chat functionality! You can chat with a specific attendee, or with a group of attendees, by going to the personal tab of your chat bar and selecting create. 

How event admins manage meetings #

To utilize the meetings feature, you’re required to firstly enable the Meetings on General Settings > Features and Networking  

Once enabled, navigate to the meetings tab under Networking of the console’s side bar. 

A meeting is a scheduled live meet or video conference between two or more participants at your event. This meetings section gives you an overview of all scheduled meetings and allows you to define your event’s meeting logic. Remember, for quick meeting stats head to your event Console homepage.

All scheduled meetings will appear in list on this page, in the time zone of your event. Clicking into a meeting shows the meeting details and participants, as well as its status. As an admin, you can create meetings directly from the console between any attendees. Remember, the meeting host starts the meeting so be sure to assign the correct attendee here.

Meeting slots #

To define timeslots attendees can schedule meetings within, click on settings then the meeting slots tab. You can toggle between Open or Pre-defined.

To create a timeslot hit the create button, choose the slot length and save. You can create individual or bulk slots via the batch create button. 

Caution:

Note: You will need to create slots for your attendees to meet in, otherwise when they try to create a new meeting they will be unable to choose a date and time.

To encourage all attendees with pending meetings to accept their requests, you can force a notification to all participants via the pending alerts under actions.

Meeting settings #

On the Meetings tab of your console > click Settings> General you will find toggles that can customize the meeting experience such as: 

  • Meeting location assignment- allow users to choose their own location for in-person meetings or automatically assign a meeting location upon meeting creation.
  • Record toggle meeting- include recording option for virtual video meeting.
    • Note: When enabled, attendees should see the “Record meeting” toggle in meeting create meeting tab and be able to toggle it on. When feature is disabled, attendees will not see the “Record meeting” toggle in the in meeting create meeting tab at all. 
  • Attendee limit- limit number of attendees per meeting including the host (minimum of 2, maximum of 100) as a general setting. 
  • Meeting sender- determine what email address will send meeting requests and notifications, by default it is info@canapii.com
  • All required attendees must accept- for a new meeting, all attendees must accept for a meeting to be confirmed or booked. Default is at least 2 are required to accept including the host.
  • Allow to book on top of a session – allow the ability for your attendees to have meetings on top of ongoing sessions on the agenda.
  • Show declined meetings filter – Show declined meetings filter on the My Agenda page. 
  • Meeting access- choose who can create meetings or be invited to meetings. 
  • Meeting pending banner – Show to attendees who have a meeting pending invite. This is shown on the My Agenda sidebar. 
  • Agenda meeting image – upload desired meeting image that is shown on My Agenda. 
  • Add video link option – ability to enable or disable the option of a video link 
  • Canapii Web Conferencing – utilize the Canapii web conference tool for online meetings.

Who can meet
#

Admins can control who can meet based on attendee types. Attendees will only see the types they are allowed to meet with on their Attendees page.

Meeting Attributes  #

You can create general attributes for all created meetings with the usual attribute type formats available such as radio buttons, drop downs, checkbox, and more! 


  #

Meeting Actions #

Meeting Tools Actions

Update location

Users have the ability to edit or update the location of multiple meetings using the Actions feature. To use this function, check or tick the meetings that you’d like to update and select Actions > Update Location.

Meeting ActionsA pop-up modal will appear where you have to select the updated location for the meetings selected. 

Meeting Actions 1

Click Update to save the changes.

Cancel

To cancel meetings in bulk, select the meetings, click Actions, choose Cancel. 

A pop up modal will appear to confirm action. Click OK to proceed. 


  #

Meeting Tools #

 Meeting Tools

  • Export – selecting this will export a file of all the meetings listed in the console
  • Send Pending for Approval email – selecting this will send an email prompt to meeting attendees with pending meetings to approve. Note that attendees can only receive this email once every 24 hours. See sample email below:

    MicrosoftTeams-image (5)-1

  • Notify attendees with pending meetings – selecting this will send an SMS prompt to meeting attendees with pending meetings to approve. Note that attendees can only receive this SMS notification once every 24 hours.
Tip:

Please note that selecting or ticking the meetings will only be useful for Actions function. On the other hand, Tools functions will be applicable to all meetings. 

How to send out meeting remindersHow organizers can edit and view meetings
Table of Contents
  • How attendees can manage meetings
  • How event admins manage meetings
  • Meeting slots
  • Meeting settings
  • Who can meet
  • Meeting Attributes 
  •  
  • Meeting Actions
  •  
  • Meeting Tools

Share This Article :

  • Facebook
  • X
  • LinkedIn
  • Pinterest

Was it helpful ?

  • Happy
  • Normal
  • Sad
Canapii

The event operations platform for conferences, exhibitions, and hybrid events.

info@canapii.com +44 118 228 1385

Product

  • Event platform
  • Badge printing
  • AI features
  • Integrations

Solutions

  • In-person events
  • Hybrid events
  • Conferences
  • Exhibitions

Resources

  • Blog
  • Case studies
  • Knowledge base
  • Product updates

Company

  • About us
  • Why Canapii
  • Careers
  • Pricing
  • Contact us
© 2026 Canapii. All rights reserved.
Privacy policy Terms & conditions