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Canapii Knowledge Base

Getting Started

7
  • How to create an event with Canapii
  • What is the Master Console?
  • Virtual vs In-person event settings
  • Using Google, Facebook, Apple or LinkedIn to access Canapii
  • Why Hybrid? In-person and virtual event management
  • Organizational Analytics
  • Event Mobile App

Design

12
  • General Settings
    • How to Duplicate Events
    • How to Enable Event Features & Networking
    • Menu Bar Customization
    • Reporting Settings
    • How to change an Events Settings
    • Event mode & attendance
    • How to view your event page
    • Branding and customizing your event
    • Banners and page descriptions
  • Microsite
    • Building microsites
  • Welcome Video
    • Adding a welcome video to your event
  • Tabbed Contents
    • Tabbed Contents

People

24
  • Registration
    • Creating custom registration fields
    • Proxy registration
    • Custom welcome emails & registration questions
    • Setting a default language as part of event ticketing
    • Creating event tickets or attendee types first?
    • Sharing ticket links with attendees
    • Invite codes
    • Show personalized data across your event platform
    • Do I need to create both tickets and attendee types?
    • Custom Attributes
    • How to build and edit the registration experience
    • What are tickets and how to create one?
    • How to restrict event tickets to certain emails or domains
  • Attendees
    • Understanding more about attendee activity
    • Where to find registered attendees
    • How to find specific attendees or groups
    • Importing attendees into an event
    • Attendee types
  • RSVP
    • RSVP Management
  • Nominations
    • Using a ‘nominations’ approach for attendee registration
  • Admins
    • Is there an admin limit for events?
    • Adding admins to an event
    • Set as an admin but can’t ‘view’ the event?
    • Managing tech support for your event

Communications

6
  • Campaigns
    • How to verify your email domain or DKIM
    • Importing contacts into the campaign tool
    • How to use the Campaign Tool
  • Message Center
    • Message center
  • Notifications
    • Notifications
  • FAQs
    • Customizing your events FAQ page

Content

44
  • Sessions
    • Moderating the Q&A and Comments tabs during live sessions
    • Making a session private
    • Creating tags and tracks for your sessions
    • Live transcription & closed captions (live breakout sessions)
    • Sessions and How to Create Them
    • Social media sharing for sessions
    • How to identify watched sessions
    • Breakout rooms: How to add, manage, open and close
    • Assigning live breakout roles and explaining the different permissions: Host, Speaker and Viewer
    • Understanding attendee engagement between converted live breakout sessions – VOD sessions
    • How to join a session or meeting in Canapii
    • Preview videos for sessions
    • Highlighting sessions on your event homepage
    • Add downloadable resources & attachments within session page
    • Session reminders
    • Multi-language video options
    • What is Simulive?
    • How to enable share screen permissions on live breakout session when using Mac
    • Ensuring that session speakers are set as ‘session admins’
    • How to add date and time information to session tiles
    • Default, highlight & secondary banners
    • Session announcements
    • How to use Canapii’s video conferencing tool
    • VOD, Live streams, Live-breakouts and Simulive content types
    • Livestreaming
    • What happens when a session page is ‘enabled’?
    • What is the live breakout, whiteboard feature?
    • How to record breakout sessions
    • Guidelines for uploading session tiles
    • Canapii’s greenroom guide
    • ‘Raising hands’ during live breakout sessions
    • What links are supported in the ‘others’ content type?
    • How to upload an On-Demand video
    • Live breakouts – When can speakers and participants join a session?
    • The difference between Canapii conferencing, Zoom and Custom in Live Breakout Sessions
    • Adding a live badge to sessions
    • Understanding how many attendees are viewing live sessions
    • Setting default session settings & editing individual session details
  • Speakers
    • Creating and Managing Speaker Profiles
    • A speakers guide to using Canapii
  • Playlists
    • Creating and Managing Playlists
  • Polls
    • Creating and Managing Polls
  • Abstract
    • Abstract
  • Projects
    • How to Setup Projects

Networking

18
  • Chat
    • How to create a chat group as an organizer
    • Event interactive bar capabilities
    • Homepage chat
    • Utilizing the chat bar during an event
    • What is a chat group?
    • How organizers can contact & network with attendees
  • Meetings
    • Meeting options for attendees
    • How to restrict who can meet with who
    • Audio & visual trouble shooting for meetings
    • Meeting and chat notifications
    • How long are meetings?
    • Matchmaking
    • Understanding pre-defined meeting times
    • How to send out meeting reminders
    • Requesting and managing meetings on Canapii
    • How organizers can edit and view meetings
    • What is a meeting?
    • How to create meeting timeslots within the console

Sponsors

11
  • Creating dedicated sponsor zone representatives
  • Sponsor zone logos, banners and tags
  • What can sponsor admins do on their sponsor page?
  • Understanding the sponsor zone analytics
  • Sponsor zones
  • Building your sponsor zone
  • How to tier event sponsors
  • How to join a session from the Sponsor Zone
  • In-person events: Sponsor leads and Invite codes
  • Adding chat rooms to sponsor zones
  • How to add sponsors to an event

Onsite

11
  • What are Canapii’s in-person capabilities?
  • Badge
    • Badges
  • On-site Control Panel
    • In-person events: QR codes & scanning feature
    • In-person events: Meetings and Sessions
    • On-site Control Panel
  • Fligths
    • Approving and Declining Flights
    • How to manage flight information for in-person events
  • Floorplan
    • Floorplan
  • Hotel
    • How to manage hotels reservations in Canapii
  • Locations
    • In-person Events: Meeting & session locations
  • Venue
    • Venue

Community

4
  • Certification
    • Creating Certification
  • Gallery
    • The Community Gallery
  • Gamification
    • Gamification Setup
    • What is gamification?

Tools

19
  • Domain
    • How to get a custom web domain for an event
  • Integration
    • How does the Social Wall work?
    • Webhooks
    • Slack and Microsoft Teams Integration
    • Stripe
    • Cisco Webex Integration
    • Stripe integration – Test & live keys
    • Green Terp Integration
    • Snapbar & Pixiweb Integration
    • How to integrate Zoom into your platform
    • How to integrate a HyHyve space into your event
    • Interprefy
    • How to integrate Marketo with Canapii
    • Custom registration portal integration
  • Translations
    • Translating an event
    • Translated closed captions
    • Turning on translated closed captions during sessions
    • Translating comments & adjusting time zones
    • How to apply actions to comments & questions

Analytics

2
  • What event analytics are available?
  • Event analytics

Viewing your event

3
  • Event View: How to change Time zone
  • How to see the changes you’ve made to an event
  • Event agenda, my agenda & home agenda

FAQs

16
  • About Canapii
    • Frequently asked questions
    • Canapii’s Terms and Conditions
    • Canapii’s privacy policy
  • Sessions
    • FAQs about sessions
    • Can a live breakout or webinar meeting timeout if nobody joins?
    • Why am I unable to see sessions on the platform homepage?
  • Networking
    • FAQs about networking
  • Sponsors
    • FAQs about sponsors
  • Registration
    • FAQs about registration
  • Other FAQs
    • Can my team receive help emails from our attendees?
    • Canapii Support: Help and FAQ email
  • Pricing
    • Can I run a free trial using Canapii?
    • How should I determine the best package for my event requirements?
    • Is there a minimum term I must commit to for my plan?
    • Is there a limit to the number of events I can run in my plan package?
    • Can I upgrade or cancel my plan at any time?

Troubleshooting

10
  • How to reset your password
  • Trouble receiving verification code
  • Audio and video settings for meetings and live breakout sessions
  • Logging into Canapii without a password
  • Troubleshooting tips for display errors
  • How to adjust video quality
  • “Event not found” message
  • White screens & 404 error messages
  • Trouble receiving MFA sms code
  • Where to find technical support pre, live & post event

Pricing

5
  • Enterprise plan
  • Essential plan
  • Trial plan
  • Training Sessions for non-Enterprise plans
  • Professional plan
View Categories
  • Home
  • Sponsors
  • Sponsor zones

Sponsor zones

Canapii
Updated on April 3, 2024

5 min read

Sponsor zone  

Each logo on the sponsorship page supports an individual sponsor zone. Canapii’ s sponsor zone supports the following functionalities:  

  • Company logo or banner 
  • Company boilerplate (supports hyperlinks to social media profiles and external pages)  
  • Registered executives from the company are displayed on right-hand side of the zone. Quick links for attendees to chat and meet with any representative in one click. Note: chat is an instant messenger chat (similar to WhatsApp) and meet allows for pre-scheduled meeting booking.  
  • Host a Breakout room or virtual meeting room that attendees can access to speak to a dedicated executive from the sponsor.  
  • Showcase sessions from the master event agenda that the sponsor has been part of i.e. Sponsor 1 was a guest speaker of the keynote session, so the keynote session would appear in the Sponsor 1 zone.  
  • Links through speakers from the sponsor to be displayed on the page.
  • Welcome video, which autoplays when attendees visit the sponsor zone.
Tip:

Tip: You are also able to choose a sponsor and “Add to favorites” for easier access to their profile. They will appear under your Favorites on your profile dropdown. 

Sponsor zone supported content  

Enable your sponsors to display their most important collateral and information. Canapii supports: 

  • Videos (MP4) 
  • Downloadable Podcasts/audio (MP3) 
  • Downloadable PDFs  
  • Downloadable PowerPoints 
  • Downloadable Word Documents 
Note:

Canapii recommends no more than 5 MP4 videos and 8 other resources per sponsor.  

How to add content to the Sponsor Zone

In your Master Console, you will see events that you have admin access to in the Your events tab. When your event organizer has given you admin permissions to update the Sponsor Zone, you’ll see a Manage button on the event tile in this tab. Click Manage, then click Sponsors and then your company name. 

Click the Update button at the top of the page to change your logo, banner, name, branding color options, sponsor bio, status, add social media links, hyperlink your company website, or toggle on/off the Interested button. You can also add tags and keywords for easier search of sponsors on the sponsor zone. 

If you have added a banner, you can change or delete the banner by hovering over the image until the options appear in the upper left corner.

You can either embed a video in your bio, or click the Upload welcome video button to insert a .mp4 video file from your device. 

Click the Matchmaking button to set up a quick filter for networking. For example, if you’d like to prioritize sending messages to attendees with a specific attendee type, you can set that attendee type as a matchmaking target and then give them a Priority label. When your sponsor team clicks on the list of attendees, they’ll see the Priority label beside the names of attendees who fulfill your search parameters. 

Additional tools #

At the bottom of the page, you’ll see a row of tabs. Individual tabs may not appear if you have not been given permission to view them – if you are missing the tab that you need, reach out to your event organizer to request that your permissions for the Sponsor Zone be updated: 

Leads

This tab will showcase a log of all the interactions that attendees have had with your sponsor zone. Select the reference table to see an explanation of each reference activity.

Meetings

This section will log all meetings that were requested/scheduled with one of your representatives (using the representatives tab of the interactive bar that lists attendees that hold a specific ticket that you can choose within the update section).

Analytics

The analytics tab will show you top level metrics such as page views, number of interested attendees, asset views and attachment views.

Sessions

The sessions tab will allow you to add/view/manage existing related sessions to your sponsor zone. 

Sessions – Breakout rooms

         Also within the sessions tab, if associated, you’re able to pull through breakout         

         sessions to appear within the sponsors page i.e. Having a Sponsor representative

         leading a discussion. 

Speakers

This tab is for managing speakers that appear in your sponsor zone.

Assets

Use this tab to upload/embed video content that will appear in a dedicated playlist row within your sponsor zone.

Attachments

Add any files or hyperlinks for your attendees to view and download.

Interactive tab

See a log of all chat submissions in your zone’s interactive bar and decide if the interactive bar is default open or closed.

Admins (only editable by event admins)

Manage sponsor admins (non-event admins who have access to console component of this sponsor zone).

Your team

Highlight other attendees from your sponsor who are attending the event. These will appear at the bottom of your sponsor zone in a Netflix like tile row. If selected users will be taken to the attendee’s profile in the event platform.

Ticketed attendees

See a list of representatives who hold the ticket that you assigned to your booth under the basic details section.

Product list

Use this section to upload a product list for your attendees to view. You can include an image of the product, a title and a URL that the attendee will be redirected to if the image tile is selected.

Event attendee list

Shows a full exportable list for all event attendees.

Sponsor sessions

Allow sponsor admins to create their own live breakout or VOD sessions to add to their sponsor zones.

Lead activation email (on-site events only)

Create an automatic email to be sent to users who scan your sponsor booth QR code with the Canapii app. This email will always be sent from info@canapii.com.

Understanding the sponsor zone analyticsBuilding your sponsor zone
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