What is the Master Console?

When you log in as an event organizer, your home screen displays all the events you are involved in, whether you’re participating as an organizer or an attendee. This makes it easy to navigate and switch between events.

• Your events: These are events where you are assigned as an organizer and have full administrative access to the event console.

• Events you are attending: These are events where you are listed as an attendee. You can view event content, but you will not have access to the event console.

You can create as many events as you like, and each one will appear here in the master console as a separate tile. If you have multiple events and can’t find the one you’re looking for, click the down arrow (↓) at the bottom of the page to load more.

Below each event tile, you’ll see two buttons:

• View – Opens the attendee-facing site for the event.

• Manage – Takes you to the organizer view, where you can access the event console and settings.

On the left-hand side of the master console, you will see the following sections:

• Events – A list of events you are managing or attending.

• Organizations – The names of the organizations or companies responsible for creating the events. You can also click on an organization name to quickly view the events they are managing.

• My Account – Where you can set up multi-factor authentication (MFA) and update your password.

One of the most common questions from event managers is why they can’t see an event they are managing in the attendee view. This is not a mistake. It simply means you have not yet registered to attend the event.

Even if you are an event admin, you must also register for the event to gain access to the attendee site.