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Getting Started

7
  • How to create an event with Canapii
  • What is the Master Console?
  • Virtual vs In-person event settings
  • Using Google, Facebook, Apple or LinkedIn to access Canapii
  • Why Hybrid? In-person and virtual event management
  • Organizational Analytics
  • Event Mobile App

Design

12
  • General Settings
    • How to Duplicate Events
    • How to Enable Event Features & Networking
    • Menu Bar Customization
    • Reporting Settings
    • How to change an Events Settings
    • Event mode & attendance
    • How to view your event page
    • Branding and customizing your event
    • Banners and page descriptions
  • Microsite
    • Building microsites
  • Welcome Video
    • Adding a welcome video to your event
  • Tabbed Contents
    • Tabbed Contents

People

24
  • Registration
    • Creating custom registration fields
    • Proxy registration
    • Custom welcome emails & registration questions
    • Setting a default language as part of event ticketing
    • Creating event tickets or attendee types first?
    • Sharing ticket links with attendees
    • Invite codes
    • Show personalized data across your event platform
    • Do I need to create both tickets and attendee types?
    • Custom Attributes
    • How to build and edit the registration experience
    • What are tickets and how to create one?
    • How to restrict event tickets to certain emails or domains
  • Attendees
    • Understanding more about attendee activity
    • Where to find registered attendees
    • How to find specific attendees or groups
    • Importing attendees into an event
    • Attendee types
  • RSVP
    • RSVP Management
  • Nominations
    • Using a ‘nominations’ approach for attendee registration
  • Admins
    • Is there an admin limit for events?
    • Adding admins to an event
    • Set as an admin but can’t ‘view’ the event?
    • Managing tech support for your event

Communications

6
  • Campaigns
    • How to verify your email domain or DKIM
    • Importing contacts into the campaign tool
    • How to use the Campaign Tool
  • Message Center
    • Message center
  • Notifications
    • Notifications
  • FAQs
    • Customizing your events FAQ page

Content

44
  • Sessions
    • Moderating the Q&A and Comments tabs during live sessions
    • Making a session private
    • Creating tags and tracks for your sessions
    • Live transcription & closed captions (live breakout sessions)
    • Sessions and How to Create Them
    • Social media sharing for sessions
    • How to identify watched sessions
    • Breakout rooms: How to add, manage, open and close
    • Assigning live breakout roles and explaining the different permissions: Host, Speaker and Viewer
    • Understanding attendee engagement between converted live breakout sessions – VOD sessions
    • How to join a session or meeting in Canapii
    • Preview videos for sessions
    • Highlighting sessions on your event homepage
    • Add downloadable resources & attachments within session page
    • Session reminders
    • Multi-language video options
    • What is Simulive?
    • How to enable share screen permissions on live breakout session when using Mac
    • Ensuring that session speakers are set as ‘session admins’
    • How to add date and time information to session tiles
    • Default, highlight & secondary banners
    • Session announcements
    • How to use Canapii’s video conferencing tool
    • VOD, Live streams, Live-breakouts and Simulive content types
    • Livestreaming
    • What happens when a session page is ‘enabled’?
    • What is the live breakout, whiteboard feature?
    • How to record breakout sessions
    • Guidelines for uploading session tiles
    • Canapii’s greenroom guide
    • ‘Raising hands’ during live breakout sessions
    • What links are supported in the ‘others’ content type?
    • How to upload an On-Demand video
    • Live breakouts – When can speakers and participants join a session?
    • The difference between Canapii conferencing, Zoom and Custom in Live Breakout Sessions
    • Adding a live badge to sessions
    • Understanding how many attendees are viewing live sessions
    • Setting default session settings & editing individual session details
  • Speakers
    • Creating and Managing Speaker Profiles
    • A speakers guide to using Canapii
  • Playlists
    • Creating and Managing Playlists
  • Polls
    • Creating and Managing Polls
  • Abstract
    • Abstract
  • Projects
    • How to Setup Projects

Networking

18
  • Chat
    • How to create a chat group as an organizer
    • Event interactive bar capabilities
    • Homepage chat
    • Utilizing the chat bar during an event
    • What is a chat group?
    • How organizers can contact & network with attendees
  • Meetings
    • Meeting options for attendees
    • How to restrict who can meet with who
    • Audio & visual trouble shooting for meetings
    • Meeting and chat notifications
    • How long are meetings?
    • Matchmaking
    • Understanding pre-defined meeting times
    • How to send out meeting reminders
    • Requesting and managing meetings on Canapii
    • How organizers can edit and view meetings
    • What is a meeting?
    • How to create meeting timeslots within the console

Sponsors

11
  • Creating dedicated sponsor zone representatives
  • Sponsor zone logos, banners and tags
  • What can sponsor admins do on their sponsor page?
  • Understanding the sponsor zone analytics
  • Sponsor zones
  • Building your sponsor zone
  • How to tier event sponsors
  • How to join a session from the Sponsor Zone
  • In-person events: Sponsor leads and Invite codes
  • Adding chat rooms to sponsor zones
  • How to add sponsors to an event

Onsite

11
  • What are Canapii’s in-person capabilities?
  • Badge
    • Badges
  • On-site Control Panel
    • In-person events: QR codes & scanning feature
    • In-person events: Meetings and Sessions
    • On-site Control Panel
  • Fligths
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  • Floorplan
    • Floorplan
  • Hotel
    • How to manage hotels reservations in Canapii
  • Locations
    • In-person Events: Meeting & session locations
  • Venue
    • Venue

Community

4
  • Certification
    • Creating Certification
  • Gallery
    • The Community Gallery
  • Gamification
    • Gamification Setup
    • What is gamification?

Tools

19
  • Domain
    • How to get a custom web domain for an event
  • Integration
    • How does the Social Wall work?
    • Webhooks
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    • Stripe integration – Test & live keys
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    • How to integrate a HyHyve space into your event
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    • Custom registration portal integration
  • Translations
    • Translating an event
    • Translated closed captions
    • Turning on translated closed captions during sessions
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Analytics

2
  • What event analytics are available?
  • Event analytics

Viewing your event

3
  • Event View: How to change Time zone
  • How to see the changes you’ve made to an event
  • Event agenda, my agenda & home agenda

FAQs

16
  • About Canapii
    • Frequently asked questions
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    • Canapii’s privacy policy
  • Sessions
    • FAQs about sessions
    • Can a live breakout or webinar meeting timeout if nobody joins?
    • Why am I unable to see sessions on the platform homepage?
  • Networking
    • FAQs about networking
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    • FAQs about sponsors
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    • FAQs about registration
  • Other FAQs
    • Can my team receive help emails from our attendees?
    • Canapii Support: Help and FAQ email
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    • Can I run a free trial using Canapii?
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    • Is there a minimum term I must commit to for my plan?
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    • Can I upgrade or cancel my plan at any time?

Troubleshooting

10
  • How to reset your password
  • Trouble receiving verification code
  • Audio and video settings for meetings and live breakout sessions
  • Logging into Canapii without a password
  • Troubleshooting tips for display errors
  • How to adjust video quality
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  • Where to find technical support pre, live & post event

Pricing

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  • Enterprise plan
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  • RSVP Management

RSVP Management

Canapii
Updated on March 24, 2026

3 min read

RSVP Management helps you stay organized and in control of your event attendance. Whether you’re inviting a select few or a large crowd, you can customize your RSVP form, track responses in real time, and automate confirmation emails. It’s a simple way to know who’s attending and keep communication smooth from the start.

Table of Contents #

Setting Up RSVP

Previewing Your RSVP Page

Sample RSVP

Communication Tab

Responses Tab


Setting Up RSVP Registration
  #

  1. Go to the People tab and click RSVP 
  2. Select the Design tab
  3. Choose your registration type:
    • Public – anyone with the link can access and respond.  
    • Private – page only accessible via email campaigns and will have a unique link per attendee. A default RSVP campaign template will be automatically generated, which you can customize. You can view and edit this by going to the Communication tab > Campaign Tool > Templates.

Caution:

Note: When creating your email campaign for a Private RSVP, make sure the URL link of the CTA button uses the placeholder {rsvpLink}. This ensures that each attendee receives their personalized RSVP link.

Branding  #

Make the RSVP page feel like your event by customizing the following: 

  • Primary Color – Primary highlight or theme color 
  • Background – Choose a solid color or upload an image 
  • Form width – Set the width of the form (in pixels) 
  • Form background – Color or image behind the form 
  • Form text color – Adjust the text color for readability 
  • Event logo – Add your event’s logo 
  • Event title – Maximum 100 characters 
  • Event description – Description text displayed on the RSVP form (max 255 characters) 
  • Accept button – Label for the “accept” action (max 100 characters) 
  • Decline button – Label for the “decline” action (max 100 characters) 
  • Submit form button – Label for submitting the form (max 100 characters) 
    • You can also toggle to hide/show the submit button or logo 
  • Success message – What attendees see after submitting 
    • Title (max 100 characters)  
    • Message (max 255 characters) 
  • Decline Form – Shown to those who decline 
    • Message (max 255 characters) 

Don’t forget to hit “Save Changes” once you’re done! 


Previewing Your RSVP Page

#

To the right of the Branding section, you’ll see the Page Preview. This lets you:

  • See how your RSVP page will look

  • Add or edit the form fields (attributes) to collect attendee info

  • Preview the success message after submission

Sample RSVP:  

If an attendee clicks either “Yes” or “No,” they are routed to the next page, which collects their information based on the settings from the form fields.

Once they click Submit, their information is recorded on the console.


Communication Tab #

Attendees will receive an email based on their RSVP response, indicating whether they have accepted or declined. These emails are fully customizable. 

To manage them: 

  • Go to the Communication tab > Automated Emails
    • Here, you can edit the email content that gets sent after a response is submitted. 

Under the Communication tab, you can also: 

    • Create and manage RSVP campaigns 
    • Add your mailing list 

This ensures attendees receive the right message at the right time, all aligned with your event’s branding. 


Responses Tab

#

In the Responses tab, you’ll see a list of attendees who have either accepted or declined your RSVP invitation.

From this page, you can export the list of attendees who accepted and send them the full registration link using the Campaign Tool under the Communication tab.

This makes it easy to follow up with confirmed guests and guide them through the next steps of registration.

Learn how to use the Campaign Tool →

Table of Contents
  • Table of Contents
  • Setting Up RSVP Registration 
    • Branding 
  • Previewing Your RSVP Page
  • Communication Tab
  • Responses Tab

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