Direct answer: Creating an event on Canapii takes three steps: register for an account, create your event in the Master Console, and configure your event settings including registration, sessions, branding and attendees. Most events can be set up within a few hours. Canapii supports virtual, hybrid and in-person event formats from a single platform.
Who this is for: New event organisers setting up their first Canapii event
Time to complete: 30 minutes for a basic setup, a few hours for a fully configured event
Step 1: Register for a Canapii account
Visit canapii.com and create your account. Once registered, you will be taken to the Master Console, the central hub where all of your events live. You will see two tabs: “Your events” (events where you have admin access) and “Events you are attending” (events where you are an attendee). First-time users will see a Tour Canapii demo event to help you explore the platform before building your own.
Step 2: Create your event
Select the “Create an event” button in the top right corner of the Master Console. Choose your event mode (virtual or in-person) and enter your event’s general details including name, date and URL. You can also choose between dark and light mode for your event interface. All settings except the URL can be changed later.
Important: The first time you create a Canapii event, you will be prompted to configure Multi-Factor Authentication (MFA) to protect your account and your attendees’ data. MFA settings can be updated at any time.
Step 3: Configure your event in the Event Console
Once your event is created, you are taken to your Event Console, the central management area for everything in your event. The Console homepage shows an overview of your event statistics and a step-by-step setup guide linked to the left-hand sidebar.
Key areas to configure in the Event Console:
- General settings: Set your event status (draft or live), update event details, configure branding, manage the menu navigation, set up the mobile app view and enable features and networking options. Events are set to draft by default, meaning only admins can view them. You can set your event to live one week before the start date.
- Registration: Configure your registration experience, including ticket types, attendee types, custom registration questions, confirmation emails, social sign-in options and Stripe payment integration. You need at least one ticket for attendees to register. Each ticket generates a unique registration link that can be shared directly or added to your event login page.
- Attendees: All registered attendees appear here automatically. You can view individual profiles, track session and meeting activity, update attendee details, resend welcome emails and import attendees in bulk via CSV.
- Sessions: Create and manage all session content including live streams, video on demand, live breakout sessions and Simulive content. Sessions can include live Q&A, polls, ratings and attendee targeting. Use the Playlists tab to control how sessions appear on your event homepage.
- Speakers: Create speaker profiles with photos, bios and company details. Speakers must also register for the event as attendees to access the platform. This section is for showcasing your speaker lineup, not registering speakers.
- Sponsors: Build sponsor zones with branding, video content, attachments, product listings and lead capture. Sponsors can be tiered (Gold, Silver, Bronze) and assigned their own admin access.
- Networking and chat: Configure meeting timeslots (open or pre-defined), set up chat groups by attendee type, session or company, and manage private chat permissions.
- Notifications: Send email, SMS or in-platform pop-up notifications to all attendees or specific segments. Notifications can be scheduled in advance.
- Analytics: View real-time event data including top pages, top sessions, most active attendees and engagement metrics. All data can be exported.
Related questions
What is the Master Console in Canapii?
The Master Console is the home screen for event organisers on Canapii. It displays all events you are involved in as either an organiser or an attendee, making it easy to switch between events and manage multiple programmes from one place.
How long does it take to set up an event on Canapii?
A basic Canapii event can be configured within 30 minutes. A fully built event with custom branding, multiple ticket types, sessions, sponsors and hybrid streaming typically takes a few hours. Canapii’s 24/7 support team is available throughout the setup process.
Can I run both virtual and in-person events from the same Canapii account?
Yes. Canapii supports virtual, hybrid and in-person events from a single account and Master Console. You can manage multiple events across different formats simultaneously.
What is the difference between draft and live mode in Canapii?
Draft mode makes your event visible only to admins. Live mode opens the event to registered attendees and can be activated up to one week before your event start date.
Does Canapii offer support during event setup?
Yes. Canapii provides a dedicated account manager and 24/7 human support as standard across all plans. If you need help at any stage of your event setup, contact the team at info@canapii.com.
Canapii’s 24/7 support team is available any time, before, during and after your event. Email info@canapii.com. We are the only event management platform that offers genuine round-the-clock human support as standard.
Last updated: June 2026