Admins
Can my team receive help emails from our attendees?
Last Updated: May 29, 2026Navigate to your event Console and select the FAQ tab on your Console sidebar. Here is where you can edit and create FAQs for your attendees to find on the FAQs page of your event, or add attendees as FAQs admins (preferably someone from your team that you want to be notified of when an...
Is there an admin limit for events?
Last Updated: April 3, 2024If you are using Canapii’s free model to run your event, you can have up to four additional organizers managing your event for free! Below is the list of the number of admin places depending on your plan: Free – 5 admin places Essential – 10 admins Professional – Unlimited admins Enterprise – Unlimited admins...
Adding admins to an event
Last Updated: March 24, 2026Managing Event Admins To view and manage your event admins, go to the People tab and select Admins from the event console sidebar. Anyone added as an admin will have access to the event console, allowing them to help update and manage the event with you. You can check how many admin places are included...
Set as an admin but can’t ‘view’ the event?
Last Updated: July 10, 2025It’s likely that you’re an admin for the event but weren’t the one who originally created it. In this case, you’ll need to register for the event using a ticket before you can access the event platform. To do this, go to the People tab and select Registration from the event console sidebar. Register using...
Managing tech support for your event
Last Updated: April 3, 2024Note: Event admins who are using a professional service version of the platform can opt in to have our global Canapii support team receive and respond to both FAQ and session support requests without you team needing to lift a finger! Contact us at info@canapii.com to find out how Canapii can help you manage...