Getting Started
How do I create an event on Canapii?
Last Updated: June 11, 2026Direct answer: Creating an event on Canapii takes three steps: register for an account, create your event in the Master Console, and configure your event settings including registration, sessions, branding and attendees. Most events can be set up within a few hours. Canapii supports virtual, hybrid and in-person event formats from a single platform. Who...
What is the Master Console in Canapii?
Last Updated: June 11, 2026Direct answer: The Master Console is the central home screen for event organisers on Canapii. It displays all events you have admin access to and all events you are attending, making it easy to switch between multiple events. From the Master Console, you create new events and access each event’s individual Console. Who this is...
What is the difference between virtual and in-person event settings on Canapii?
Last Updated: June 11, 2026Direct answer: When creating an event on Canapii, you choose between virtual or in-person mode. Virtual mode is configured for online-first events with live streaming, VOD and virtual networking. In-person mode enables onsite tools including badge printing, QR code scanning, floor plans and the on-site control panel. Hybrid events combine both modes. Who this is...
How do I log in to Canapii using Google, Facebook, Apple or LinkedIn?
Last Updated: June 11, 2026Direct answer: Canapii supports single sign-on (SSO) login using Google, Facebook, Apple and LinkedIn for attendees accessing an event platform. On the event login page, select your preferred SSO option from the left-hand panel. The email used for your SSO account must match your registered Canapii email. Who this is for: Attendees and organisers accessing...
What are the benefits of hybrid events and why should you choose a hybrid format?
Last Updated: June 11, 2026Direct answer: Hybrid events combine in-person and virtual formats so that attendees can participate regardless of location. The benefits include larger audiences, reduced travel costs, extended content life through on-demand replay, global accessibility and higher sponsor ROI through both physical and virtual engagement data. Canapii manages both audiences from a single platform. Who this is...
What is Organisational Analytics in Canapii and how do I use it?
Last Updated: June 11, 2026Direct answer: Organisational Analytics is a Master Console feature that gives event organisers a unified view of data across all events in their organisation. It aggregates attendance, engagement and performance metrics from every event the admin has access to, enabling cross-event reporting and strategic planning from a single dashboard. Who this is for: Event organisers...
What is the Canapii event mobile app and how do attendees use it?
Last Updated: June 11, 2026Direct answer: The Canapii event mobile app is available on iOS and Android and gives attendees access to their personalised event agenda, live sessions, networking, meetings, push notifications, venue maps and real-time updates, all from their phone. The app supports over 51 languages and works for virtual, hybrid and in-person events. Who this is for:...