Direct answer: Tickets on Canapii are how you define registration pathways for attendees. Each ticket has its own registration link, pricing, capacity and question set. You need at least one ticket for attendees to register. Tickets can be free or paid and can be linked to specific attendee types for audience segmentation.
Who this is for: Event organisers configuring registration
Time to complete: 5 minutes per ticket
Navigate to Registration in your Event Console and select the Tickets tab. Select Create to add a new ticket. Configure the following:
- Ticket name (back-end): This is the internal name only admins see. Useful for tracking where registrations are coming from.
- Display name: The name attendees see when registering.
- Price and currency: Set to zero for free tickets. For paid tickets, link Stripe from the Integrations tab first.
- Capacity: Set a maximum number of registrations for this ticket type.
- Attendee type: Tag the ticket with an attendee type to automatically segment registrants.
- Virtual or on-site tag: Mark whether the ticket is for virtual or in-person attendance.
Once created, copy the ticket’s unique registration link and share it with your intended audience.
Related questions
Can I create multiple ticket types for the same Canapii event?
Yes. You can create as many ticket types as needed. Common examples include free tickets, paid tickets, VIP tickets, speaker tickets and sponsor tickets.
Do I need to create tickets before attendee types on Canapii?
It is recommended to create attendee types first, then assign them to tickets when creating the ticket. However, both can be created in any order and linked retrospectively.
Can I limit ticket availability by domain or email on Canapii?
Yes. Tickets can be restricted to specific email addresses or email domains so that only invited or eligible individuals can register with that ticket type.
Contact Canapii’s 24/7 support team any time at info@canapii.com.
Last updated: June 2026